As a result of the Coronavirus pandemic, from Monday 23 November c2c will operate a new timetable with fewer services.

Like all businesses, Coronavirus has affected our staff availability, particularly among our operational colleagues, and we can no longer deliver our current timetable reliably. Passenger demand has also fallen significantly in the past fortnight. Therefore we are introducing a more sustainable and resilient timetable, which should result in fewer short-notice cancellations. You can download the new timetable here:

Download timetable

We have focused capacity in this new timetable around current travel patterns. This means we are only making limited reductions to:

  • Early morning services, which are now busier than late-morning trains. In particular we will be increasing capacity on the earliest trains of the day
  • Late-afternoon trains, as these are now typically busier than services leaving London after 18.00
  • School trains to Southend in the morning peak, with five successive 12-car trains now arriving in Southend between 07.20 and 08.40

We are reducing the frequency of off-peak and late-night services more heavily, as these trains now have the lowest customer demand. However these will be 8-carriage services, to maximise the space available onboard.

We remain committed to providing you with a dependable service you can rely on. Throughout 2020 we have made timetable adjustments, as both staff availability and passenger demand has fluctuated. We will continue monitoring passenger numbers closely in the coming weeks, and will make further changes where necessary and possible.

If you are currently travelling with c2c, we have published advice to help you to travel with confidence. You can also provide us with feedback on the new timetable via Twitter using @c2c_Rail.

If you are no longer travelling and require a ticket refund, more information is available here.