To collect your tickets from a self-service ticket machine, you will need:
The credit card or debit card you used when making the booking.
The eight-character, alpha-numerical ticket collection reference number given when the booking was processed. You can find this on your email confirmation..
When at the self service ticket machine:
Insert the debit/credit card you used to purchase the tickets
Key in the reference (please note that in some cases you may not be required to enter your reference)
Wait…once your details have been checked, your tickets will be dispensed
Do not remove tickets from the machine until all tickets have been issued and the main screen informs you that the transaction is complete.