How do I buy tickets onto my Child’s Smartcard?
How do I register for a c2c Smartcard online?
How do I load tickets onto my Smartcard?
Why won’t my ticket load to my Smartcard?
What are the benefits of a c2c Smartcard?
If your c2c Smartcard has been damaged and needs to be replaced call our 03457 44 44 22 (select option two).
Lines are open 08:00 – 20:00 Monday to Friday and 09:00 – 16:00 on weekends and Bank Holidays.
Note that there can be multiple Railcards selected, and a number value (Number of Passengers with Selected Railcard)
must be sent for each one selected.
The way it works is all selected "Railcards" are sent as a comma-delimited list in the rc
field, and all the "Number of Passengers with Selected Railcard" are sent as a comma-delimited list in the rcc
field which matches the order of the Railcards in the rc field.
So if there are two "16-25 Railcards" and one "HM Forces Railcard" it will be sent as:
Also note that WebTIS doesn't handle Railcards very well, so this might not work well anyway. :(