Smartcard FAQs
Flexi-Season FAQs
Lost Property FAQs
Tickets FAQs
Compensation FAQs
Assistance FAQs
At the station FAQs
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Onboard FAQs
General FAQs
Connected travel FAQs
If you’re a full time student aged 16+ studying in the South Essex area, and your college is part of our scheme, you can save up to a third off travel with c2c when you buy a Weekly, Term-time, Monthly or Annual Season ticket on your c2c Smartcard.
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Note that there can be multiple Railcards selected, and a number value (Number of Passengers with Selected Railcard) must be sent for each one selected. The way it works is all selected "Railcards" are sent as a comma-delimited list in the rc field, and all the "Number of Passengers with Selected Railcard" are sent as a comma-delimited list in the rcc field which matches the order of the Railcards in the rc field. So if there are two "16-25 Railcards" and one "HM Forces Railcard" it will be sent as:
rc: "YNG,HMF" rcc: "2,1"
Also note that WebTIS doesn't handle Railcards very well, so this might not work well anyway. :(
