Smart travel with c2c Smartcard Order a c2c Smartcard

Why c2c Smartcard


Travel with a c2c Smartcard and you’ll get much more from your journey. Collect Loyalty points, get automatically repaid for any delays above 2 minutes, and wave goodbye to long ticket queues at the station because you’ve bought your tickets online.

Smartcards can carry Daily, Weekly, Monthly, Annual, and Flexi-Season tickets. Plus if you add a London Travelcard to your ticket you’ll have no problem tapping in and out at TfL stations too. Now that’s Smart travel.

Quicker

Save time, buy online and spare yourself the station’s ticket queues.

Secure

Lost your ticket? Worry not. Monthly (and longer) tickets are protected.

Durable

Plastic lasts a lot longer than paper, doesn’t get dog-eared, and saves trees.

Getting started with Smartcard

It's really easy to order a free c2c Smartcard, and set up an online account, just follow this step-by-step guide below:

3B. Buy at self-service machine 3B. Buy at self-service machine

3B. Buy at self-service machine

At the station you can only buy your tickets from the station ticket vending machine. Hold your c2c Smartcard on the reader then select and purchase the ticket that you want. After you’ve purchased the ticket hold your c2c Smartcard on the reader again to load the ticket onto the card. Instructions will be displayed on the machine to help guide you.

4. Tap In 4. Tap In

4. Tap In

When you want to travel simply tap in at the station by holding your Smartcard on the gateline reader (or free-standing reader if the station has no ticket gates). If you bought a ticket online the ticket will automatically be loaded onto your Smartcard when you tap in at the gates.

5. Tap out 5. Tap out

5. Tap out

At the end of your journey make sure you tap-out by holding your Smartcard on the gateline reader (or free-standing reader if the station has no ticket gates). This way we can make sure you’re compensated for any delays automatically.

c2c Smartcard help