I want to book for a large group. Who do I contact and are there any discounts?

Here at c2c, we welcome private bookings (10 or more people travelling together) from schools, companies, charities and organisations. If your group size is between three and nine people, book your tickets directly using our GroupSave offer. Big groups of 10 or more people can make excellent savings on our Standard fare, with up to 34% off our Adult ticket price and tickets for £2 or less for kids travelling on the c2c route. School group travel is particularly popular on our services – especially in the summer – and each year hundreds of schools choose to use us for their scheduled trips and breaks. We encourage you to book your trip with us as early as possible so we can help you book the train you want.

How do I contact c2c Customer Relations?

Whether you have a comment, query, or complaint, we’d like to hear from you. Our friendly team are on hand to resolve any issues you may be experiencing, so please do get in touch. Find the best department to contact – and the relevant number – by heading here: https://www.c2c-online.co.uk/contact-us/.

We may collect and process anonymous information about your visit to our website to ensure your experience on your site is tailored to you. This may include the browser you are using (e.g. Netscape Navigator, Internet Explorer), your operating system (e.g. Microsoft Windows, Macintosh), your IP address (a unique identifier for each connection to the internet) and your domain name (e.g. freeserve.co.uk, demon.co.uk). To do the above, we may install cookies to collect the information automatically, so you’ll be pleased to know we don’t require your input but the information will be used for your benefit – to improve the facilities we offer you.

Where can I get a promotional code?

From time to time, we may offer a discount on specific rail tickets purchased online. When this is the case, we would normally promote the discount period by email, alongside a unique promotional code you can use when booking your tickets online.