We have a wide range of measures in place throughout our network to ensure our services are accessible and convenient for everyone.
Find out more about getting assistance when traveling with c2c if you have a disability, non-visible impairment, or are elderly.
Most c2c stations have step free access; make sure to check our route map for more information when planning your journey.
Note that there can be multiple Railcards selected, and a number value (Number of Passengers with Selected Railcard)
must be sent for each one selected.
The way it works is all selected "Railcards" are sent as a comma-delimited list in the rc
field, and all the "Number of Passengers with Selected Railcard" are sent as a comma-delimited list in the rcc
field which matches the order of the Railcards in the rc field.
So if there are two "16-25 Railcards" and one "HM Forces Railcard" it will be sent as:
Also note that WebTIS doesn't handle Railcards very well, so this might not work well anyway. :(