c2c | Tickets and fares | Standard tickets

Standard tickets

We offer a range of  daily Single and Return tickets. These include Anytime tickets which are valid in the peak and off peak, Off Peak tickets which are valid during off peak hours on weekdays and all weekend, and Super Off Peak which is available at weekends only.  However, if you buy online three or more days in advance then you’ll get our cheapest Off Peak fare, 7 days a week.

Ideal for impromptu train travel

Turn up and go anytime. Day Singles and Return tickets are there for you to travel whenever you want.

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Key features of Day Single and Return Tickets

There when you need it, our Day Single and Return tickets allow you to travel during peak hours – or outside of them – and on weekdays or weekends

Kids aged four and below travel for free, with children from five to 15 journeying for half of the adult fare

There are two ways to buy: online for optimum convenience, or from one of our in-station ticket offices or self-service machines.

Do I need Smartcard for this ticket?

No, you don’t need a Smartcard, but you can buy a Day Single or Return and add it straight onto a Smartcard. Your Smartcard can only effectively hold one Daily ticket at a time to work properly, so if you travel regularly with us, we’d recommend you use a Weekly Season or Flexi-Season instead.

Why travel with a Smartcard?

There are lots of reasons to sign up. You’ll enjoy more benefits when travelling with your Smartcard, including Automatic Delay Repay and Loyalty Points. You’ll also spare yourself the station’s ticket queues as you’ll have planned ahead and bought online.

Get started with a Smartcard

How Daily Standard paper tickets work

1

Buy your ticket online (or at the station) choosing from Anytime, Off Peak, Super Off Peak, Singles & Returns or Child tickets.

2

Collect your ticket from a ticket machine, or you can buy directly from the ticket machine on your day of travel, or from the ticket office

3

Use your ticket at the gates to travel with ease - simple.

Ticket Comparison

Commuter Tickets Standard tickets Annual Season tickets Monthly & Custom-Length Season tickets Weekly Season tickets Flexi-Season tickets
Best for Impromptu train travel - for meetings or interviews Biggest Savings Term-time travelling or ad-hoc work contracts best Regular commuters Part-time workers
Available on Smartcard Yes Yes Yes Yes Yes
Available on Smartcard required No No No No No
Can add a Travelcard Yes Yes Yes Yes No
Goldcard Benefits No Yes No No No
Cheaper than daily tickets No Yes Yes Yes Yes

Commuter Tickets

  1. Standard tickets
    Best for
    Impromptu train travel - for meetings or interviews
    Available on Smartcard
    Yes
    Available on Smartcard Required
    No
    Can add a Travelcard
    Yes
    Goldcard Benefits
    No
    Cheaper than daily tickets
    No
  2. Annual Season tickets
    Best for
    Biggest Savings
    Available on Smartcard
    Yes
    Available on Smartcard Required
    No
    Can add a Travelcard
    Yes
    Goldcard Benefits
    Yes
    Cheaper than daily tickets
    Yes
  3. Monthly & Custom-Length Season tickets
    Best for
    Term-time travelling or ad-hoc work contracts best
    Available on Smartcard
    Yes
    Available on Smartcard Required
    No
    Can add a Travelcard
    Yes
    Goldcard Benefits
    No
    Cheaper than daily tickets
    Yes
  4. Weekly Season tickets
    Best for
    Regular commuters
    Available on Smartcard
    Yes
    Available on Smartcard Required
    No
    Can add a Travelcard
    Yes
    Goldcard Benefits
    No
    Cheaper than daily tickets
    Yes
  5. Flexi-Season tickets
    Best for
    Part-time workers
    Available on Smartcard
    Yes
    Available on Smartcard Required
    No
    Can add a Travelcard
    No
    Goldcard Benefits
    No
    Cheaper than daily tickets
    Yes

FAQ connected to this ticket type

  1. 1. How many tickets can I hold at a time on a c2c Smartcard?

    Your c2c Smartcard will hold up to five tickets, but it’s better to add one at a time.

  2. 2. I need help making a booking online; who do I contact?

    Please contact our web support team on 0345 744 4422 option five, and we will assist you in making your booking online.

  3. 3. Which debit/credit cards do you accept?

    Online bookings

    We accept Visa Credit, Visa Debit, Visa Electron, MasterCard, American Express and Maestro cards.

    Our booking systems cannot accept Solo cards, unfortunately – and as we’re an online retailer, we do not accept cash.

    Please note: If you are collecting tickets from a self-service ticket machine, only standard-shaped cards will be accepted. Non-standard cards, such as Mint and American Express, cannot be used. In such cases, please speak to staff who will be able to assist.

     

    Ticket office bookings

    Our ticket offices accept payment in cash, MasterCard, Visa, American Express, Maestro (formerly Switch) or Delta cards and by Rail Travel Vouchers.

  4. 4. When can I travel with an Off-Peak Day Return ticket?

    If you’re travelling into London, this ticket is valid generally for arrival after 10:00. For travel out of London, these tickets are valid for travel after 09:30. However, there are some exceptions to these rules, so please do check the Journey Planner or ask at your local station for further details.

    Weekend Day Returns are cheaper than the Weekday Off-Peak Day Returns and are valid Saturday, Sundays and Bank Holidays on any train across the whole of c2c. To purchase these tickets online, search for the ‘Super Off-Peak Day Return’ product.

  5. 5. Terms and Conditions - Daily Standard Tickets

    Description

    Anytime fares are fully flexible walk-up tickets with no restrictions on when you can travel.

    Availability

    Tickets can be bought in advance or immediately before travel.

    Discounts

    Children (aged 5 to 15 inclusive):

    • 50% discount. Up to two children aged under 5 can travel free with each fare paying passenger.

    Railcard discounts (see note below):

    • 16-25 Railcard: 34% discount on Standard Class fares
    • Disabled Persons Railcard: 34% discount on Standard & First Class fares
    • Family & Friends Railcard: 34% discount on Standard Class fares
    • HM Forces Railcard: 34% discount on Standard & First Class fares
    • Network Railcard (London & South East): 34% discount on Standard Class fares
    • Senior Railcard: 34% discount on Standard & First Class fares

    Other discount cards (see note below):

    • Gold Card (London & South East): 34% discount on Standard Class fares
    • JobCentre Plus Travel Discount Card: 50% discount on Standard Class fares

    Note: Minimum fares / time restrictions may apply to tickets bought with a Railcard or other discount card. See terms and conditions of the appropriate Railcard or discount card for details.

    When and where the ticket can be used

    Anytime Day (Single and Return) tickets must be used on the date shown on your ticket and up to 04:29 the following day.

    Anytime Single must be used within 2 days of the date shown on the ticket and up until 04:29 after the last day of validity.

    For Anytime Return tickets, the outward journey must be made within 5 days and up until 04:29 after the last day of validity; the return portion must be used within one calendar month and up until 04:29 after the last day of validity.

    If the route shown on the ticket has a †, the ticket includes the cost of travelling between certain London Stations (e.g. between Liverpool St and Paddington) by either London Underground, Docklands Light Railway (DLR) or Thameslink services appropriate to the route of the journey being made.

    More information about Travelling across London to connect with another National Rail service

    Note: Tickets will only be accepted by London Underground and DLR on the date shown on the ticket (or last day of validity for return portions of Off-Peak Returns) and until 04:29 the following day. – Other than to change trains, a break of journey at intermediate London Underground or DLR stations is NOT permitted.- Travel restrictions do not apply on weekends and public holidays.

    Conditions of use

    You must travel in the class of accommodation shown on your ticket.

    Railcard holders travelling on a discounted ticket must carry their Railcard when they travel. If a Railcard holder fails to produce their valid Railcard with their ticket, they will be required to pay a full priced ticket for their journey as if no Railcard and/or no ticket were held.

    The outward part of an Anytime Return ticket is only valid for travel when accompanied by an unused return part of the same ticket.

    First Class Anytime tickets provide access to First Class Lounges at stations. Please check the First Class on National Rail page for more information.

    Break of journey

    You may start, break and resume, or end your journey at any intermediate station along the route of travel.

    Changing the time or date of travel

    There are no restrictions on when you can travel, however you will need to buy a new ticket and apply for a refund on your existing ticket (see below) if you wish to change:

    • the date of your single ticket or outward travel (for a return ticket)
    • the route of your ticket
    • downgrade from First Class to Standard class accommodation

    You can upgrade your ticket upon payment of an excess fare, if you wish to:

    • continue your journey to a station further than where you have purchased your ticket
    • upgrade to First Class

    It may be possible to change your ticket in other situations without having to apply for a refund and buying a new ticket – please ask at the booking office for more information.

    Refunds

    Your ticket is refundable.

    If you decide not to use your ticket to make all or part of your intended journey then you can get a refund by returning your unused ticket to the ticket office or place of purchase (for tickets bought via websites, telesales or travel agents) within 28 days of the ticket expiry date. You may be required to pay an administration fee.

    The refund amount will normally take into account any use you have made of the ticket and in some circumstances no refund will be paid.

    All tickets and travel are subject to the National Rail Conditions of Travel.

More questions, visit our help center