Daily tickets
We offer a range of daily Single and Return tickets. These include Anytime tickets which are valid in the peak and off peak, Off Peak tickets which are valid during off peak hours on weekdays and all weekend, and Super Off Peak which is available at weekends only. However, if you buy online three or more days in advance then you’ll get our cheapest Off Peak fare, 7 days a week.
Ideal for impromptu train travel
Turn up and go anytime. Day Singles and Return tickets are there for you to travel whenever you want.
Key features of Day Single and Return Tickets
How Daily Standard paper tickets work
1
Buy your ticket online (or at the station) choosing from Anytime, Off Peak, Super Off Peak, Singles & Returns or Child tickets.
2
Collect your ticket from a ticket machine, or you can buy directly from the ticket machine on your day of travel, or from the ticket office
3
Use your ticket at the gates to travel with ease - simple.
Ticket Comparison
| Commuter Tickets | Daily tickets | Annual Season tickets | Monthly & Custom-Length Season tickets | Weekly Season tickets | Flexi-Season tickets |
|---|---|---|---|---|---|
| Best for | Impromptu train travel - for meetings or interviews | Biggest Savings | Term-time travelling or ad-hoc work contracts best | Regular commuters | Part-time workers |
| Available on Smartcard |  Not advised |
 Yes |
Yes |
Yes |
Yes |
| Available on Smartcard required | No |
 No |
No |
No |
No |
| Can add a Travelcard |  Yes |
Yes |
Yes |
Yes |
No |
| Goldcard Benefits | No |
Yes |
No |
No |
No |
| Cheaper than daily tickets | NA |
Yes |
Yes |
Yes |
Yes |
Commuter Tickets
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Daily tickets
Best forImpromptu train travel - for meetings or interviewsAvailable on SmartcardNot advisedAvailable on Smartcard RequiredNoCan add a TravelcardYesGoldcard BenefitsNoCheaper than daily ticketsNA -
Annual Season tickets
Best forBiggest SavingsAvailable on SmartcardYesAvailable on Smartcard RequiredNoCan add a TravelcardYesGoldcard BenefitsYesCheaper than daily ticketsYes
-
Monthly & Custom-Length Season tickets
Best forTerm-time travelling or ad-hoc work contracts bestAvailable on SmartcardYesAvailable on Smartcard RequiredNoCan add a TravelcardYesGoldcard BenefitsNoCheaper than daily ticketsYes
-
Weekly Season tickets
Best forRegular commutersAvailable on SmartcardYesAvailable on Smartcard RequiredNoCan add a TravelcardYesGoldcard BenefitsNoCheaper than daily ticketsYes
-
Flexi-Season tickets
Best forPart-time workersAvailable on SmartcardYesAvailable on Smartcard RequiredNoCan add a TravelcardNoGoldcard BenefitsNoCheaper than daily ticketsYes
FAQ connected to this ticket type
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1. How many tickets can I hold at a time on a c2c Smartcard?
Your c2c Smartcard will hold up to five tickets, but it’s better to add one at a time.
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2. I need help making a booking online; who do I contact?
Please contact our web support team on 0345 744 4422 option five, and we will assist you in making your booking online.
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3. Which debit/credit cards do you accept?
Online bookings
We accept Visa Credit, Visa Debit, Visa Electron, MasterCard, American Express and Maestro cards.
Our booking systems cannot accept Solo cards, unfortunately – and as we’re an online retailer, we do not accept cash.
Please note: If you are collecting tickets from a self-service ticket machine, only standard-shaped cards will be accepted. Non-standard cards, such as Mint and American Express, cannot be used. In such cases, please speak to staff who will be able to assist.
Ticket office bookings
Our ticket offices accept payment in cash, MasterCard, Visa, American Express, Maestro (formerly Switch) or Delta cards and by Rail Travel Vouchers.
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4. When can I travel with an Off-Peak Day Return ticket?
If you’re travelling into London, this ticket is valid generally for arrival after 10:00. For travel out of London, these tickets are valid for travel after 09:30. However, there are some exceptions to these rules, so please do check the Journey Planner or ask at your local station for further details.
Weekend Day Returns are cheaper than the Weekday Off-Peak Day Returns and are valid Saturday, Sundays and Bank Holidays on any train across the whole of c2c. To purchase these tickets online, search for the ‘Super Off-Peak Day Return’ product.
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5. Terms and Conditions - Daily Standard Tickets
Description
Anytime fares are fully flexible walk-up tickets with no restrictions on when you can travel.
Availability
Tickets can be bought in advance or immediately before travel.
Discounts
Children (aged 5 to 15 inclusive):
- 50% discount. Up to two children aged under 5 can travel free with each fare paying passenger.
Railcard discounts (see note below):
- 16-25 Railcard: 34% discount on Standard Class fares
- Disabled Persons Railcard: 34% discount on Standard & First Class fares
- Family & Friends Railcard: 34% discount on Standard Class fares
- HM Forces Railcard: 34% discount on Standard & First Class fares
- Network Railcard (London & South East): 34% discount on Standard Class fares
- Senior Railcard: 34% discount on Standard & First Class fares
Other discount cards (see note below):
- Gold Card (London & South East): 34% discount on Standard Class fares
- JobCentre Plus Travel Discount Card: 50% discount on Standard Class fares
Note: Minimum fares / time restrictions may apply to tickets bought with a Railcard or other discount card. See terms and conditions of the appropriate Railcard or discount card for details.
When and where the ticket can be used
Anytime Day (Single and Return) tickets must be used on the date shown on your ticket and up to 04:29 the following day.
Anytime Single must be used within 2 days of the date shown on the ticket and up until 04:29 after the last day of validity.
For Anytime Return tickets, the outward journey must be made within 5 days and up until 04:29 after the last day of validity; the return portion must be used within one calendar month and up until 04:29 after the last day of validity.
If the route shown on the ticket has a †, the ticket includes the cost of travelling between certain London Stations (e.g. between Liverpool St and Paddington) by either London Underground, Docklands Light Railway (DLR) or Thameslink services appropriate to the route of the journey being made.
More information about Travelling across London to connect with another National Rail service
Note: Tickets will only be accepted by London Underground and DLR on the date shown on the ticket (or last day of validity for return portions of Off-Peak Returns) and until 04:29 the following day. – Other than to change trains, a break of journey at intermediate London Underground or DLR stations is NOT permitted.- Travel restrictions do not apply on weekends and public holidays.
Conditions of use
You must travel in the class of accommodation shown on your ticket.
Railcard holders travelling on a discounted ticket must carry their Railcard when they travel. If a Railcard holder fails to produce their valid Railcard with their ticket, they will be required to pay a full priced ticket for their journey as if no Railcard and/or no ticket were held.
The outward part of an Anytime Return ticket is only valid for travel when accompanied by an unused return part of the same ticket.
First Class Anytime tickets provide access to First Class Lounges at stations. Please check the First Class on National Rail page for more information.
Break of journey
You may start, break and resume, or end your journey at any intermediate station along the route of travel.
Changing the time or date of travel
There are no restrictions on when you can travel, however you will need to buy a new ticket and apply for a refund on your existing ticket (see below) if you wish to change:
- the date of your single ticket or outward travel (for a return ticket)
- the route of your ticket
- downgrade from First Class to Standard class accommodation
You can upgrade your ticket upon payment of an excess fare, if you wish to:
- continue your journey to a station further than where you have purchased your ticket
- upgrade to First Class
It may be possible to change your ticket in other situations without having to apply for a refund and buying a new ticket – please ask at the booking office for more information.
Refunds
Your ticket is refundable.
If you decide not to use your ticket to make all or part of your intended journey then you can get a refund by returning your unused ticket to the ticket office or place of purchase (for tickets bought via websites, telesales or travel agents) within 28 days of the ticket expiry date. You may be required to pay an administration fee.
The refund amount will normally take into account any use you have made of the ticket and in some circumstances no refund will be paid.
All tickets and travel are subject to the National Rail Conditions of Travel.
