How to apply for our Smart Student scheme
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Once your Smartcard has arrived in the post, inform your institute and provide them with your name as it appears on the card, your date of birth and the Smartcard number.
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Your institute will then confirm your student status with us, and we'll email you your discount code so you can buy your Smart Student tickets to travel to college with.
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The easiest way to buy tickets and manage your Smartcard is using the c2c Train Travel app. You can apply your discount code at the checkout.
Returning Student?
There’s no need to reapply for the scheme if you’re a returning student.
Your student discount is valid for one academic year and if you’re still a student make sure you get your discount by speaking to the administrator at your school or college.
Your administrator will let us know that you’re still eligible for the Student Smartcard discount. We’ll then email you your new discount code to use when buying your tickets online.
Stay safe on our trains
You can protect yourself and others by following the hands, face, space guidance in our student code of conduct.
Wash your hands or use hand sanitizer.
Wear a face covering, unless exempt.
Keep a 1 -2 metre distance from others.
Benefits of having a Smartcard
FAQ connected to this ticket type
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1. Which colleges are in the Smart Student scheme?
Smart Student is available to full time* students, aged 16+, and studying at the following schools and colleges:
- Barking Abbey School
- Central Training Group
- The Coopers’ Company and Coborn School
- Elutec
- Harris Academy Chafford Hundred
- Harris Academy Riverside
- Hassenbrook Academy
- Havering College of Further & Higher Education
- Havering Sixth Form College
- King John School
- National College Creative Industries
- Ormiston Park Academy
- Robert Clack School
- Sacred Heart of Mary Girls School
- Shoeburyness High School
- Southend Adult Community (Available for all full time students and apprentices)
- South Essex College (Available for all full time students 16+, part time students aged 16-19 and apprentices aged 16-19)
- Southend High School for Boys
- Southend High School for Girls
- Stanford & Corringham Sixth Form College
- St Bernard’s High School
- St Cleres School
- St Thomas More High School
- The Campion School
- Thorpe Hall School
- University of Essex
- USP College (Seevic campus and Palmer’s campus)
- Westcliff High School for Boys
- Westcliff High School for Girls
If your school or college is not listed, please ask them to contact us at contact@c2crail.co.uk
*For students at South Essex College, Smart Student is also available to part time apprentices aged 16-19
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2. I’ve lost my card
Please speak to the administrator at your school or college who can make sure you get a new card which is activated with you Smart Student discount.
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3. My card didn’t arrive
If you haven’t received it within 15 working days of you ordering it, please give us a call on 0345 744 4422.
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4. My discount isn’t working
Please ensure that the email address your discount is linked to is the same as the one registered to your Smartcard account. Please speak to your college or school administrator, they will need to confirm your enrollment before the discount is activated. If you have already tried this give our team a call on 0345 744 4422.
The discount is only valid on journeys between your home station and nearest station to the college/university you are attending.
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5. How does the 16-17 saver differ from the c2c Smart Student scheme?
The 16-17 saver is a railcard that you can buy for £30 which will give you 50% off most National Rail fares. This is a separate offer to the c2c Smart Student scheme but could be useful for any train journeys outside of your college trips that you might want to take or for exploring the country by train!
Find out more online at 16-17saver.co.uk
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6. Do I need Smartcard for this ticket?
Yes, this product is only available to use on c2c Smartcards.
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7. Why travel with a Smartcard?
You’ll get more benefits for travelling with a c2c Smartcard, including Automatic Delay Repay and loyalty points. You’ll also spare yourself the station’s ticket queues, since you’ve planned ahead and bought online.
