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If there is a queue at the ticket office, can I still board the train without a valid ticket?

No, it is your responsibility to allow yourself enough time to purchase a ticket before travelling.

Automatic self-service ticket machines are provided at the majority of c2c stations as an additional method of purchase; tickets can also be bought in advance of travel from ticket offices, the telesales office on 0345 744 4422 (select option six) or via our online booking section.

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