If on one of the days that you use a Flexi-Season ticket you only travel off-peak, we will credit the c2c online account linked to your Smartcard with an eVoucher worth 10% of the cost of that day’s travel.
If you use your Flexi-Season ticket on Saturday, Sunday or a Bank Holiday, your online account will be credited with the difference in price between the cost of that day’s Flexi-Season ticket travel and that of a Weekend Off-Peak Day Return.
We will then credit eVouchers to your account, approximately 10 days after the date of your journey. Please note: you must always tap in and tap out to receive this reward.
As an example, if you bought a Flexi-Season for £150, the cost for each day’s travel is £15. If you travel off-peak one day. you will therefore receive an eVoucher of £1.50. If you travel at the weekend, you will generally receive an eVoucher of around £4.88.