c2c line status: Good service

Basildon Station

Basildon Basildon

Address:

Station Way,Basildon,Essex, SS16 5XY

Opening Times:

Opening Hours:
Mon To Fri: 05:15-22:00
Sat: 05:15-21:30
Sun: 06:15-22:00

Located between Laindon and Pitsea, Basildon station is a real hub in the heart of Essex. The station provides easy access to Basildon's Festival leisure Park, Basildon Sporting Village and Eastgate shopping centre, as well as providing direct links to London. 

Tickets

Ticket Machines for purchasing tickets on the day and pre purchased tickets are available. Access easy to use self-service ticket machines and on-site cash machine.

Assistance and access

Step free access is available to both platforms via lifts. Accessible ticket machines, ticket office counter and an induction loop is also available. Staff assistance at the station is available on request - please call 0800 028 28 78. Assistance is available 24 hours a day.

Cycle racks               

Cycling to Basildon station? There are up to 38 cycle racks are available outside the station entrance monitored by CCTV to help give you peace of mind. 

Places to go

Check out our guide to Basildon to see a full range of what's on offer in the town. From the Towngate Theatre, to the Festival Leisure centre, and a vibrant nightlight, Basildon is one of Essex's most lively cities, and well worth a visit. There's also picturesque Gloucester park for walking in, only a short bus ride from the station. 

Live Departure Board

The departure board will be refreshed automatically every 2 minutes

Additional Information

Passenger Services

Services Information
Staffing Level Full-time
Unavailable Left Luggage
Available Lost Property
Mon To Fri: 08:00 - 20:00
Sat-Sun: 09:00 - 16:00
Available CCTV

Ticketing

Services Information
Available Ticket Machines
Available Ticket Office
Mon To Fri 05:15 - 22:00
Sat 05:15 - 21:30
Sun 06:15 - 22:00
Available Collection of Pre Purchased Tickets
Unavailable Oyster Pre Paid
Unavailable Oyster Top Up
Unavailable Travelcard Area

Facilities

Services Information
Available Seated Area
Available Waiting Rooms
Unavailable Trolleys
Available Refreshment Facilities
Available Toilets

Located in booking hall 

Available Baby Changing
Available Pay Phones Coins
Available Post Box
Unavailable Tourist Information Office
Available Shops
Available Wifi
Unavailable Web Kiosk
Available ATM Machine

Accessibility

Services Information
Available Helpline

03457 44 44 22


Mon To Sun : 00:00 - 00:00
Mon To Sun : 00:00 - 00:00
Available Customer Help Points
Unavailable Staff Help
Available Accessible Ticket Office Counter
Available Induction Loop
Available Ramp for train access
Unavailable Accessible public telephones
Available National key toilets

Located in booking hall 

Available Step free access coverage All station

Step free access is available to both platforms via lifts

Unavailable Impaired mobility set down
Available Disabled parking
Unavailable Accessible taxis
Unavailable Wheelchairs