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Benfleet to
Chafford Hundred

Avg. time: 27 mins
Return tickets from

£5.10

London Fenchurch St.
to Southend

Avg. time: 1 hour
Return tickets from

£12.10

Live travel information

View the latest information about what is happening on our lines as it happens

Service alterations

Check if there is anything planned across our lines that could affect your future journeys

Smartcard

Enjoy all the benefits of buying c2c tickets on Smartcard, such as automatic delay repay

For easier travel updates and quicker ticket purchases download the c2c Train Travel app

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Help

  1. Ticket refunds products-faq-angle-arrow.svg products-faq-angle-arrow-purple.svg

    Use our online form to request a ticket refund quickly and easily online. You’ll need your Smartcard or your paper ticket to hand.

    Request a refund

  2. I need step free access products-faq-angle-arrow.svg products-faq-angle-arrow-purple.svg

    For accessibility information and all facilities available at your station, select your station to find everything you need.

    Information by station

  3. Passenger assist products-faq-angle-arrow.svg products-faq-angle-arrow-purple.svg

    If you are disabled, have a non-visible impairment, or are elderly you can pre-book assistance with our Passenger Assist Team.

    Book assistance

  4. Help centre products-faq-angle-arrow.svg products-faq-angle-arrow-purple.svg

    From questions about parking and accessibility, to Smartcards and tickets, we have it covered in our online help centre.

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  5. Contact us products-faq-angle-arrow.svg products-faq-angle-arrow-purple.svg

    If you can’t find your answer in our help centre, we have a team of friendly people who can help resolve any issue that you have so please get in touch.

    Contact us

  6. Delay compensation products-faq-angle-arrow.svg products-faq-angle-arrow-purple.svg

    If you have been delayed on your journey with us by more than 15 minutes you can claim compensation through our Delay Repay scheme. The amount you receive will depend on the type of ticket you have and the length of time that you were delayed.

    Delay repay