Address
Opening TimesLondon Fenchurch Street Station
London Fenchurch Street is our main London terminus (we also run some services to London Liverpool Street). More than just a stop on the Monopoly Board, Fenchurch Street offers easy access to thriving east London. Plus, historical sights such as The Tower of London are moments away from the station. On weekdays, there’s also a top notch food market serving up culinary delights from around the world just outside the station.
Tickets
There is a ticket office near the Tower Hill entrance to the station. Machines for pre-paid ticket collection and Oyster top up are also available.
Toilets and baby changing
Male and female toilets are in the lower concourse, near the Fenchurch Place entrance. There are also accessible unisex toilets, with baby changing facilities.
Places to go
Brick Lane, Spitalfields Market, The Gherkin, Wilton’s Music Hall, Tower Bridge, The Sky Garden. These are just a few of the famous sites to be found nearby. Read out guide to explore around Fenchurch Street and discover more about visiting the area. There are numerous galleries in the area, including the Whitechapel Gallery, the Design Museum and The Clink Prison Museum to name but a few. Make the most of your c2c train ticket with London 2FOR1 offers. Check out our London and East London destination guides for more suggestions on things to do.
Additional Information
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Passenger Services
Services Information Staffing Level Full-time Unavailable Left Luggage Available Lost Property Mon To Fri: 08:00 – 20:00 Sat-Sun: 09:00 – 16:00 Available CCTV -
Ticketing
Services Information Available Ticket Machines Available Ticket Office Mon To Fri 05:45 – 21:40 Sat 05:45 – 21:40 Sun 07:15 – 21:40 Available Collection of Pre Purchased Tickets Available Oyster Pre Paid Available Oyster Top Up Available Travelcard Area Zone 1 -
Facilities
Services Information Unavailable Seated Area Available Waiting Rooms Unavailable Trolleys Available Refreshment Facilities Available Toilets There are toilets by the lifts at the left hand side of the main entrance to the station. Available Baby Changing Available Pay Phones Cards and Coins Available Post Box Unavailable Tourist Information Office Available Shops Available Wifi Unavailable Web Kiosk Available ATM Machine -
Accessibility
Services Information Available Helpline 03457 44 44 22 Mon To Sun : 00:00 – 00:00 Mon To Sun : 00:00 – 00:00 Available Customer Help Points Unavailable Staff Help Available Accessible Ticket Office Counter Available Induction Loop Available Ramp for train access Available Accessible public telephones Available National key toilets There are toilets by the lifts at the left hand side of the main entrance to the station. Available Step free access coverage All station The main entrance is the only entrance that has step free access. There are lifts to take you from the entrance to the station concourse and platform levels. Please note there is not step free access from the Coopers Road entrance to the station.
Available Impaired mobility set down Assistance is available to and from platforms. You can request this from the customer information point staff on the concourse, at the main entrance where the mobility set down / pick up point is located as well as the station help points by the lifts at the main entrance. Available Disabled parking Unavailable Accessible taxis Unavailable Wheelchairs -
Transport Links
Services Information Unavailable Cycle storage availability Rail replacement services location Available Taxi rank The Taxi rank is immediately outside the main entrance on Fenchurch Street. Available Bus services Aldgate Bus Station. Details of the buses serving Fenchurch Street and Aldgate area, and the Bus Stops they are using is available on Tfl.
Available Metro services Available Airport services Available Port services Unavailable Car hire services Unavailable Cycle hire Unavailable Car Park: Station Car Park