London Fenchurch Street is our main London terminus (we also run some services to London Liverpool Street). More than just a stop on the Monopoly Board, Fenchurch Street offers easy access to thriving east London. Plus, historical sights such as The Tower of London are moments away from the station. On weekdays, there’s also a top notch food market serving up culinary delights from around the world just outside the station.

Tickets

There is a ticket office near the Tower Hill entrance to the station. Machines for pre-paid ticket collection and Oyster top up are also available.

Toilets and baby changing

Male and female toilets are in the lower concourse, near the Fenchurch Place entrance. There are also accessible unisex toilets, with baby changing facilities.

Places to go

Brick Lane, Spitalfields Market, The Gherkin, Wilton’s Music Hall, Tower Bridge, The Sky Garden. These are just a few of the famous sites to be found nearby. Read out guide to explore around Fenchurch Street and discover more about visiting the area. There are numerous galleries in the area, including the Whitechapel Gallery, the Design Museum and The Clink Prison Museum to name but a few. Make the most of your c2c train ticket with London 2FOR1 offers. Check out our London and East London destination guides for more suggestions on things to do.

Additional Information

  1. Passenger Services products-faq-angle-arrow.svg products-faq-angle-arrow-purple.svg

    Services Information
    Staffing Level Full-time
    Unavailable Left Luggage
    Available Lost Property
    Mon To Fri: 08:00 – 20:00
    Sat-Sun: 09:00 – 16:00
    Available CCTV
  2. Ticketing products-faq-angle-arrow.svg products-faq-angle-arrow-purple.svg
    Services Information
    Available Ticket Machines
    Available Ticket Office
    Mon To Fri 05:45 – 21:40
    Sat 05:45 – 21:40
    Sun 07:15 – 21:40
    Available Collection of Pre Purchased Tickets
    Available Oyster Pre Paid
    Available Oyster Top Up
    Available Travelcard Area Zone 1
  3. Facilities products-faq-angle-arrow.svg products-faq-angle-arrow-purple.svg
    Services Information
    Unavailable Seated Area
    Available Waiting Rooms
    Unavailable Trolleys
    Available Refreshment Facilities
    Available Toilets There are toilets by the lifts at the left hand side of the main entrance to the station.
    Available Baby Changing
    Available Pay Phones Cards and Coins
    Available Post Box
    Unavailable Tourist Information Office
    Available Shops
    Available Wifi
    Unavailable Web Kiosk
    Available ATM Machine
  4. Accessibility products-faq-angle-arrow.svg products-faq-angle-arrow-purple.svg
    Services Information
    Available Helpline 03457 44 44 22

    Mon To Sun : 00:00 – 00:00
    Mon To Sun : 00:00 – 00:00
    Available Customer Help Points
    Unavailable Staff Help
    Available Accessible Ticket Office Counter
    Available Induction Loop
    Available Ramp for train access
    Available Accessible public telephones
    Available National key toilets There are toilets by the lifts at the left hand side of the main entrance to the station.
    Available Step free access coverage All station

    The main entrance is the only entrance that has step free access. There are lifts to take you from the entrance to the station concourse and platform levels. Please note there is not step free access from the Coopers Road entrance to the station.

    Available Impaired mobility set down Assistance is available to and from platforms. You can request this from the customer information point staff on the concourse, at the main entrance where the mobility set down / pick up point is located as well as the station help points by the lifts at the main entrance.
    Available Disabled parking
    Unavailable Accessible taxis
    Unavailable Wheelchairs
  5. Transport Links products-faq-angle-arrow.svg products-faq-angle-arrow-purple.svg
    Services Information
    Unavailable Cycle storage availability
    Rail replacement services location
    Available Taxi rank The Taxi rank is immediately outside the main entrance on Fenchurch Street.
    Available Bus services Aldgate Bus Station.

    Details of the buses serving Fenchurch Street and Aldgate area, and the Bus Stops they are using is available on Tfl.

     

    Available Metro services
    Available Airport services
    Available Port services
    Unavailable Car hire services
    Unavailable Cycle hire
    Unavailable Car Park: Station Car Park