Annual Train Tickets
An Annual Season ticket offers you the best value, working out at up to 12 weeks’ travel for free. That’s a saving of almost 25% compared to buying Weekly tickets. In fact, you can find out how much cash you’ll claw back by using this handy season ticket calculator, it could add up to £100s.
Oh, and when you buy our Annual Season ticket, you’ll also get 4 free off-peak tickets to share with friends and family, and you’ll qualify for an all-singing, all-dancing, Annual Gold Card, which offers a host of not to be missed offers.
The ideal solution for regular commuters.
Ideal for regular commuters or shift workers, the Annual Train ticket from c2c ensures you can enjoy optimum flexibility when travelling.
An Annual Gold Card gives you:
- 1/3 off Standard and First Class Anytime and Off-Peak tickets anywhere within the Gold Card area – and for up to three passengers travelling with you
- 1/3 off Oyster Off-Peak Pay-as-you-go Single fares and a daily price cap (to qualify, simply load your Annual Gold Card onto your Oyster card and the discount will apply at London Underground, London Overground, TFL Rail and selected National Rail stations – just visit a ticket office for assistance)
- A generous 60% off child fares – and for up to four children (£1 minimum fare).
But that’s not all; you’ll also be entitled to a one-year Railcard of your choice for just £10. Please visit the National Rail website for Annual Gold Card ts and cs.
4 FREE Off-Peak tickets with an Annual Season ticket
If you’re a c2c Annual Season ticket holder, you’re entitled to the additional benefit of four FREE Off-Peak tickets when you buy your Annual Season Ticket from c2c. Share them with friends or family, or use them yourself for days out – the choice is yours.
- Bought online or in the app?
You don’t need to do anything, we’ll send your voucher code to you via the email registered to your c2c account - Bought at the station?
If you bought your ticket on a Smartcard we’ll send the code to the email address you used to order or register your Smartcard online. If you’re Smartcard isn’t registered, you’ll need to register it to a new or existing c2c account within 28 days of buying your ticket.
If you’ve bought a paper season ticket – you’ll need to get in touch with Customer Relations team and upload a photo of your ticket and proof of purchase.
You can see the full terms and conditions of the four free tickets promotion and how to claim here.
Key benefits of an Annual Train ticket
How to get your Annual Train ticket:
1
Buy online using a Smartcard. Or, complete a Season ticket application form (available at stations). Here are the steps...
2
Take the form, along with a passport photo and some ID, to the ticket office at the station
3
Our staff will issue you your Annual Season ticket along with a photocard to accompany it.
4
Use your ticket at the gates to travel with ease
5
Or forget all that and buy your Annual Season online and load onto a c2c Smartcard. Your Smartcard comes complete with your own photo so no need to take extra ID)
Ticket Comparison
| Commuter Tickets | Annual Train Tickets | Monthly train ticket & Custom-Length Season tickets | Weekly Travelcard | Daily tickets | Flexi-Season tickets |
|---|---|---|---|---|---|
| Best for | Biggest Savings | Term-time travelling or ad-hoc work contracts best | Regular commuters | Impromptu train travel - for meetings or interviews | Part-time workers |
| Available on Smartcard |  Yes |
 Yes |
Yes |
Yes, in most cases |
Yes |
| Smartcard required |  No |
 No |
No |
No |
Yes |
| Can add a Travelcard | Yes |
Yes |
Yes |
Yes |
No |
| Goldcard Benefits | Yes |
No |
No |
No |
No |
| Cheaper than daily tickets | Yes |
Yes |
Yes |
NA |
Yes |
Commuter Tickets
-
Annual Train Tickets
Best forBiggest SavingsAvailable on SmartcardYesSmartcard requiredNoCan add a TravelcardYesGoldcard BenefitsYesCheaper than daily ticketsYes -
Monthly train ticket & Custom-Length Season tickets
Best forTerm-time travelling or ad-hoc work contracts bestAvailable on SmartcardYesSmartcard requiredNoCan add a TravelcardYesGoldcard BenefitsNoCheaper than daily ticketsYes
-
Weekly Travelcard
Best forRegular commutersAvailable on SmartcardYesSmartcard requiredNoCan add a TravelcardYesGoldcard BenefitsNoCheaper than daily ticketsYes
-
Daily tickets
Best forImpromptu train travel - for meetings or interviewsAvailable on SmartcardYes, in most casesSmartcard requiredNoCan add a TravelcardYesGoldcard BenefitsNoCheaper than daily ticketsNA
-
Flexi-Season tickets
Best forPart-time workersAvailable on SmartcardYesSmartcard requiredYesCan add a TravelcardNoGoldcard BenefitsNoCheaper than daily ticketsYes
FAQ connected to this ticket type
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1. I no longer need my Annual Season ticket; can I get a refund?
If you stop travelling and no longer need your Season ticket, you can hand it in or post it to the ticket office from which you purchased it. Any refund is calculated from the date the Season ticket was handed in and will be the difference between the price you paid and the cost of a ticket or tickets for the period for which you have actually used the ticket. An administration charge (see admin charges below) will also be deducted from the refund amount.
As the discount applies to longer-term Season tickets, refunds are not made pro rata to the periods before/after surrender and Annual Season tickets have no refund value after about 10 and a half months.
For this reason, we recommend that employers’ Annual Season Ticket loan schemes are set up so that reimbursements are made in 10, equal monthly payments, with two ‘free’ months at the end of the year, rather than in 12 equal monthly payments.
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2. I’m changing jobs and will be travelling to a different station, can I change my Season ticket?
If you move house or change your place of work, you may apply to exchange any Season ticket for one with the same expiry date for your new journey – as long as there is a month or more remaining. This is called a changeover.
A changeover may be applied for at any rail ticket office (preferably one relevant to the new journey), a few days in advance of the date of the change. Any additional charge or refund will be based on the ticket prices when the original Season ticket was bought, pro rata to the periods before and after the changeover.
No administration charge is made. Any ticket that has already been exchanged in this way may be accepted for further exchanges if necessary.
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3. Do you accept business cheques as a form of payment?
While we don’t accept personal cheques as a method of payment, we do accept business cheques. Simply make them payable to ‘Trenitalia c2c Limited’ (excluding those where the signatory is ‘Trading As’, ‘T/As’ or any other derivatives) subject to conditions found here.
We recommend that employers’ Annual Season Ticket loan schemes are set up so that reimbursements are made in 10 equal monthly payments, with two ‘free’ months at the end of the year, rather than in 12 equal monthly payments. This allows for a simpler process, should a refund be requested at any point. More details can be found on our FAQ page.
