Liverpool Street is our alternative London terminus to London Fenchurch Street which we use to run services from when there is engineering work. At weekends we also run some trains to and from London Liverpool Street, via Stratford.
Station facilities
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Accessibility
Helpline
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Yes Customer Help Points
Yes Staff Help
Yes Accessible Ticket Office Counter
Yes Induction Loop
Yes Ramp for train access
Yes Accessible public telephones
No National key toilets
Yes Step free access coverage
All the platforms are on the same level. There are lifts and escalators available to get to the Liverpool Street bus station and shops.
Yes Impaired mobility set down
Yes by entering station via Primrose Street next to platform 10. Please ask at the Network Rail Station Reception, adjacent to Platform 10 for mobility assistance. You can also telephone to book in advance on 020 7295 2789 (Monday - Friday 0700-1900) or 07788 924 382. It is preferred if assistance is booked 24 hours in advanced of travel.
Yes Accessible taxis
Yes Wheelchairs
Yes -
Toilets and facilities
Toilets
Yes Baby Changing
Yes Seated Area
Yes Waiting Room
Yes Trolleys
No Refreshment Facilities
Yes Post Box
Yes Tourist Information Office
Yes Shops
Yes WiFi
Yes ATM Machine
Yes Left Luggage
Yes Lost Property
Yes -
Buying tickets at this station
Ticket Office
Saturday 03:40 - 01:00
Yes Collection of Pre Purchased Tickets
(Ticket Office)No Collection of Pre Purchased Tickets
(Ticket Machine)Yes Oyster Pre Paid
No Oyster Top Up
Yes Travelcard Area
Zone 1
Yes -
Continuing your journey
Cycle storage availability
Yes Rail replacement services location
Replacement transport stop on either Liverpool Street (outside the station entrance), or beside Platform 10, depending on operational requirements
Yes Taxi rank
Taxis are available at the taxi rank along platform 10 (during station opening hours) and outside the station entrance on Liverpool Street (during station closing hours).
Yes Tube/ Underground connection
Liverpool Street underground station has connections to the Central, Circle, Hammersmith & City and Metropolitan lines.
Yes Airport services
Train services run direct to Stansted airport www.stanstedexpress.com
Yes Cycle hire
No Car park
No Onward Travel
Buses are located out the station and are accessible via lift on main concourse. All Transport for London buses are accessible by step free access.
More information about Transport for London buses can be found here
Yes Port
Train services available to Harwich International
Yes
Getting the train to & from Liverpool Street Station
Nearby stations
London Fenchurch Street station
10 mins walk
Connected directly to the Circle, Hammersmith & City, Metropolitan, & Central Underground Lines
Train journey times (average)
To Southend — 59 mins
To Stratford — 7 mins
To Laindon — 37 mins
Check your trains to Liverpool Street Station
Find weekday and weekend timetable information on our timetable and service alteration page