What benefits do I get from a Season ticket?

If you’re making the same journey regularly, you are likely to save both money and time by buying a Season ticket, compared with buying daily tickets. You can use a season ticket calculator to work out the savings. There’s a Season ticket for every kind of traveller, with Weekly, Monthly, Flexi-Season and Annual to choose from. If you buy an Annual Season ticket, you’ll get even more benefits from the Annual Gold Card that you’ll receive, including rail travel discounts for your friends and family.

I haven’t had to use my Season ticket for a while; can I get a refund for the time I didn’t need it?

You are unable to claim for an intermediate period of non-use for your season ticket and we are unale to extend the end date of a Season ticket. We may allow, for example, in cases of illness, the refund to be backdated if you produce suitable documentary evidence for a period before you hand in your ticket, provided that you have not started travelling again using your Season ticket since your illness.

I no longer need my Weekly or Monthly Season ticket; will I receive a refund?

If you stop travelling and no longer need your Season Ticket, you can hand it to the ticket office where you bought it. Any refund is calculated from the date the Season Ticket was handed in and will be the difference between the price you paid and the cost of a ticket or tickets for the period for which you have actually used the ticket. An administration charge will also be deducted from the refund amount.

c2c | Ticket types and fare offers | Season tickets | Weekly Travelcard

Weekly Travelcard

If you’re travelling four or more days a week between the same two stations then why not opt for a Weekly Season train ticket? It’s designed to help you save money and time, compared to buying five Daily tickets; and you’ll get to avoid queuing at the station.

Order a Smartcard Buy or renew your weekly train ticket

Key benefits of Weekly train tickets

No daily queue

There’s no need to queue every day, since you’ll have purchased your ticket in advance

Photocard for travel

You’ll need a photocard to travel with this ticket unless you are fulfilling it to a Smartcard – as that has your photo on it!

London Zones Travelcard

You can add a London Zones Travelcard to your Season ticket for both paper tickets and on Smartcards. Yes you can tap in/out on oyster readers with Smartcards.

How Weekly train tickets works

1

Buy your Weekly train ticket online on the c2c Train Travel app or website, and add it straight onto a Smartcard.

2

Alternatively, get yours at the station – from a ticket vending machine or the ticket office.

3

Use your Smartcard or paper ticket to enjoy unlimited travel between your two stations all week long.

Find out more about c2c Smartcards

Weekly Train Ticket Comparison

	Weekly Travelcard	Daily tickets	Monthly & custom-length season tickets	Annual Train Tickets	Flexi Season tickets
Best for
	Regular commuters	Impromptu train travel - for meetings or interviews	Term-time travelling or ad-hoc work contracts best	Biggest Savings	Commuting 2 or 3 days a week
Available on Smartcard Find out more
		Yes, in most cases
Smartcard required

Can add a Travelcard

Goldcard Benefits

Cheaper than daily tickets
					Cheaper than buying 8 daily tickets

FAQs connected to Weekly train tickets

1. What benefits do I get from a Season ticket?

If you’re making the same journey regularly, you are likely to save both money and time by buying a Season ticket, compared with buying daily tickets. You can use a season ticket calculator to work out the savings. There’s a Season ticket for every kind of traveller, with Weekly, Monthly, Flexi-Season and Annual to choose from. If you buy an Annual Season ticket, you’ll get even more benefits from the Annual Gold Card that you’ll receive, including rail travel discounts for your friends and family. You'll also get four-free off-peak c2c train tickets to use yourself or share with friends and family. You can find out more on our Annual Season ticket page. By purchasing your Season ticket on a c2c Smartcard, you’ll also be entitled to Automatic Delay Repay and have the chance to opt-in to our Loyalty Scheme – racking up loyalty points each time you buy a ticket.
2. I haven’t had to use my Season ticket for a while; can I get a refund for the time I didn’t need it?

You are unable to claim for an intermediate period of non-use for your season ticket and we are unale to extend the end date of a Season ticket. We may allow, for example, in cases of illness, the refund to be backdated if you produce suitable documentary evidence for a period before you hand in your ticket, provided that you have not started travelling again using your Season ticket since your illness. Your rights and responsibilites around refunds are detailed in the National Rail Conditions of Travel
3. I no longer need my Weekly or Monthly Season ticket; will I receive a refund?

If you stop travelling and no longer need your Season Ticket, you can hand it to the ticket office where you bought it. Any refund is calculated from the date the Season Ticket was handed in and will be the difference between the price you paid and the cost of a ticket or tickets for the period for which you have actually used the ticket. An administration charge (see admin charges below) will also be deducted from the refund amount. There must be at least seven days remaining on a Monthly Season Ticket to obtain a refund. If you have any queries please contact our Customer Relations Team. For more information about ticketing please see here