Child Smartcards
If you’re aged between 5-15 years old you can now purchase a weekly, monthly or yearly season ticket on a c2c Child Smartcard.
To order a Child Smartcard, login or create a c2c online account as a parent or guardian, then order a Smartcard for the child using their details, including their date of birth.
Key features of this ticket
How to apply
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To order a Child Smartcard, login or create a c2c online account as a parent or guardian, then order a Smartcard for the child using their details, including their date of birth.
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Your Smartcard will be delivered to your address. It will also be registered to your account as the parent or guardian, so you can purchase tickets.
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Once your Smartcard arrives you will then be able to buy tickets online. Make sure you select to fulfill the ticket to the child's Smartcard when selecting your delivery options.
FAQ connected to this ticket type
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1. How do I apply?
To order a Child Smartcard, login or create a c2c online account as a parent or guardian, then order a Smartcard for the child using their details, including their date of birth.
Your Smartcard will be delivered to your address. It will also be registered to your account as the parent or guardian, so you can purchase tickets.
Once your Smartcard arrives you will then be able to buy tickets online. Make sure you select to fulfill the ticket to the child’s Smartcard.
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2. How much is a Smartcard?
A Smartcard is completely free. However if your Smartcard is damaged, lost or stolen, a £20 administration fee may be applicable. Click here to see Smartcard Terms and Conditions.
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3. How do I buy tickets?
Once your Smartcard arrives you will then be able to buy tickets online. Make sure you select to fulfill the ticket to the child’s Smartcard.
The child’s Smartcard will be registered to your account, so should appear in a drop-down list when selecting your delivery options.
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4. What tickets can I purchase?
Weekly, Monthly, and Annual Seasons can be purchased onto a Smartcard through our online portal
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5. I have lost my Smartcard, what do I do?
Please contact our Customer Relations team on 0345 744 4422 who will be happy to assist.
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6. I'm having trouble with my photo, what do I do?
When you register for a c2c Smartcard you will need to submit a portrait photography of yourself. Please make sure it’s under 5MB and sized appropriately. If you’re unsure, check our ‘how to resize’ guide here.
