Child Smartcards
If you’re aged between 5-15 years old you can now purchase a weekly, monthly or yearly season ticket on a c2c Child Smartcard.
Key features of this ticket
How to apply
1
Fill out the Child Smartcard application form above and submit a portrait sized photo of yourself (under 5MB)
2
Your Smartcard will be delivered to your address
3
Once your Smartcard arrives you will then be able to make a purchase through our Online Portal using your email address and pin. Please note, when searching for fares you must input Adult – Your discount will then be applied at the next stage. This is only a temporary solution whilst we are working on a long term programme
FAQ connected to this ticket type
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1. How do I register?
Just complete our easy form and a Child Smartcard will wing its way to you!
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2. How much is a Smartcard?
A Smartcard is completely free. However if your Smartcard is damaged, lost or stolen, a £20 administration fee may be applicable. Click here to see Smartcard Terms and Conditions.
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3. How do I buy tickets?
Simply log in through our Online Portal using your email address and pin and purchase your tickets. Note: When searching for fares you must input Adult – Your discount will then be applied at the next stage. This is only a temporary solution whilst we are working on a long term programme
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4. What tickets can I purchase?
Weekly, Monthly, and Annual Seasons can be purchased onto a Smartcard through our online portal
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5. I have lost my Smartcard, what do I do?
Please contact our Customer Relations team on 0345 744 4422 who will be happy to assist.
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6. I'm having trouble with my photo, what do I do?
When you register for a c2c Smartcard you will need to submit a portrait photography of yourself. Please make sure it’s under 5MB and sized appropriately. If you’re unsure, check our ‘how to resize’ guide here.