c2c line status: Good service

Why choose c2c Smartcard

There are lots of benefits to choosing a Smartcard over a paper ticket. Our favourite is being able to skip the queues at the ticket machines when you buy online and breeze past everyone straight through the gates and onto the train. But you might find your favourite below...

Instant Smartcard trial at Southend Central station

Get a free c2c Smartcard in minutes at Southend Central station until 14 November in our new Instant Smartcard Trial. No waiting for the post to bring you a Smartcard, all you have to do is visit the ticket office, who will sort you out with a shiny new Smartcard.

Find out more

Automatic Delay Repay

Exclusively to c2c Smartcard we automatically repay you anytime your train is delayed by more than two minutes. No forms, no hassle.


Buy online and never queue for a ticket again. Simply touch in at your station of origin and the ticket you bought will be activated. Perfect for those of us who don’t love to queue.


No more angst if you lose your ticket. With a c2c Smartcard any monthly and longer term purchases are protected against loss or theft.


Say goodbye to crumpled, worn out paper tickets. Your c2c Smartcard won’t give up on you at the gate.

Smartcard Loyalty Points

Another bonus to buying online with a c2c Smartcard is that you can collect c2c Smartcard Loyalty points every time you travel. It’s our way of saying thank you for being a loyal c2c customer. Make sure your c2c Smartcard is connected to our Smartcard Loyalty scheme.

Find out more about Smartcard Loyalty

Flexible Ticket Options

Whether you want to buy Daily, Weekly, Monthly or Annual Season tickets - you can use your c2c Smartcard to do this online in the comfort of your own home or at the station. Whatever suits.

FREE off-peak tickets for Annual Season ticket holders

Buy your Annual Season ticket online and get four FREE Off-Peak tickets via email to share with your friends and family.

Our Smartcard Loyalty scheme