21 April 2021

If your kids are travelling to school again, it’s important that they follow the government advice and remember the Hands, Face, Space message.

Why not download our student travel tips, stick them to your fridge and make sure everyone travelling is good to go.

Icons 01Wash your hands or use hand sanitizer

Icons 02Wear a face covering, unless exempt

Icons 03Keep 1 -2 metres space from others

To help your kids protect themselves and others, here are a few extra things they can do to enjoy a smooth journey to and from school.

  1. Check train times in advance, the timetable may have changed since they last travelled
  2. Use our busy trains tool to see if they can choose a quieter train in the morning
  3. Remember face coverings (unless exempt). If your child forgets theirs, our staff may have spares at the station. British Transport Police do patrol our trains to check for face covering compliance, so your kids don’t want to be caught out
  4. Look out for others, and keep your space as other passengers may be feeling anxious about travelling. It’s better to stay in the same part of the train you get on at, and not move around too much once onboard
  5. Follow the one way systems set up at stations, they’re there to help everyone travel safely

Buy tickets and check trains easily with the c2c train travel app

Plan your journey, buy your ticket and load it directly to your Smartcard, all within our app.


Our Safer Travel Pledge means everyone can travel with confidence. We’re boosting cleaning on our trains, supplying hand sanitiser points at busy stations, and providing extra help and information for our customers.

For more information on travelling with confidence see our advice here.

Get in touch

Have a question?

Find the answer in our help centre.
Help centre

Give us feedback

How can we improve how we deliver important information?
Leave feedback

Media enquiries

Members of the media can get in touch with us directly via email.

Find things to do along the c2c train line

Whatever your destination, we can recommend some fantastic attractions and deals for you to make the most of

Explore things to do