We have an enhanced cleaning regime that has been in place and maintained since the start of the pandemic. This includes an upgraded hospital-grade Covid-killing disinfectant and extra cleaning of customer and staff touch points across stations and trains.
Every train is cleaned daily, and two units a day get an extra deep clean with specialist fogging equipment at the depot. The fog wraps around and disinfects ever surface on the train, especially handy for hard to reach bits.
Every station is cleaned daily too, with larger stations such as Fenchurch Street, Barking, and Upminster cleaned twice a day. Special attention is paid to customer touch-points such as ticket machines, gate lines and the ticket office area.