We have an enhanced cleaning regime that has been in place and maintained since the start of the pandemic. This includes an upgraded Covid-killing disinfectant and extra cleaning of customer and staff touch points across stations and trains.
We are providing hand sanitiser for public use at every station so that everyone can sanitise before and after travel. We do not provide hand sanitiser onboard our trains.
Our busiest stations have floor markings and other signs to outline a safe distance of two metres, while some station facilities such as waiting rooms are closed. We have advice onboard our trains to help customers maintain social distancing when boarding and alighting, and maintaining the two metres once on board.