c2c line status: Good service

Lost property FAQs

I have lost something on the train. Who do I contact?

In the first instance please contact c2c Lost Property using the details below. Any items of property found on-board a c2c train or at a station will be handed in at the nearest station and registered on our central database.

Telephone: 03457 44 44 22 option 4.

Open Monday to Friday 08.00 - 20.00
Saturday and Sunday(and Bank Holiday) 09.00 - 16.00

Please be prepared to provide the following information to the advisor:

  • where you were travelling from
  • the time you were travelling
  • a description of the item lost i.e. luggage, holdall,...
  • where on the train it was left
  • name and contact information

c2c Rail Ltd Westcliff Station Station Road Westcliff-on-Sea SS0 7SB.


This site uses cookies to offer you better services. If you continue browsing on the c2c website without changing your cookie settings, we'll assume that you consent to receiving all cookies on the c2c website. You can change your cookie settings at any time. Read our Cookie Policy to find out more.