Tickets

Ticket Machines for purchasing tickets on the day and pre purchased tickets are available. Oyster ticket Machines are available for both pre-paid and top up functions.

Assistance and access

Step free access is available. If travelling towards London, please use the level crossing. You will need to show a valid ticket for travel in order for the gate to be opened onto the platform. Accessible ticket machines and an induction loop are available. Impaired mobility set down is available outside the station entrance. National key toilets are available on platform 2.

Cycle racks

42 cycle racks are available outside the station entrance.

Places to go

If you want an exciting day out with the family, head to Stubbers Adventure Centre where you can learn to climb, kayak and wakeboard. A short bus ride away is Lakeside Shopping Centre which has all of the high street favourites. And the RSPB Rainham Marshes offers great walks and bird spotting.

Additional Information

1. Passenger Services

   Services		Information
   	Staffing Level	Part-time
   Unavailable	Left Luggage
   Available	Lost Property	Mon To Fri: 08:00 – 20:00 Sat-Sun: 09:00 – 16:00
   Available	CCTV

2. Ticketing

   Services		Information
   Available	Ticket Machines
   Available	Ticket Office	Mon To Fri 06:15 – 22:00 Sat 06:45 – 16:00 Sun 09:15 – 16:40
   Available	Collection of Pre Purchased Tickets
   Available	Oyster Pre Paid
   Available	Oyster Top Up
   Available	Travelcard Area	Zone 6

3. Facilities

   Services		Information
   Unavailable	Seated Area
   Available	Waiting Rooms
   Unavailable	Trolleys
   Available	Refreshment Facilities
   Available	Toilets	Platform 2
   Available	Baby Changing
   Unavailable	Pay Phones
   Unavailable	Post Box
   Unavailable	Tourist Information Office
   Available	Shops	There is a Caffe Latte at the station
   Available	Wifi
   Unavailable	Web Kiosk
   Unavailable	ATM Machine

4. Accessibility

   Services		Information
   Available	Helpline	Mon To Sun : 00:00 – 00:00 Mon To Sun : 00:00 – 00:00
   Available	Customer Help Points
   Unavailable	Staff Help
   Unavailable	Accessible Ticket Office Counter
   Available	Induction Loop
   Available	Ramp for train access
   Unavailable	Accessible public telephones
   Available	National key toilets	Platform 2
   Available	Step free access coverage	All station If travelling towards London, please use the level crossing. You will need to show a valid ticket for travel, in order for the gate to be opened onto the platform
   Available	Impaired mobility set down	Outside station entrance
   Available	Disabled parking
   Unavailable	Accessible taxis
   Unavailable	Wheelchairs

5. Transport Links

   Services		Information
   Available	Cycle storage availability
   Available	Cycle storage CCTV
   	Cycle storage location	By station entrance
   Unavailable	Cycle storage sheltered
   Available	Cycle storage # spaces	42
   	Cycle storage type	Stands
   	Rail replacement services location	At Bus Stop M at the front of the station.
   Available	Taxi rank	No
   Available	Bus services	Information to plan your onward journey is available in a printable format here
   Available	Metro services
   Unavailable	Airport services
   Available	Port services
   Unavailable	Car hire services
   Unavailable	Cycle hire
   Available	Car Park: Station Car Park	Operator National Car Parks Ltd Telephone 03457 44 44 22 Spaces 221 Charges Off-peak: £3.00 Daily £5.80 N/A per hour £23.50 per week £87.80 per month £891.00 per annum Opening Times Mon To Sun 24 Hours