Tickets

Grays station ticket office is open 05:10-22:00 Monday to Friday and 07:15-22:00 Saturday and Sunday. Self-service ticket machines are available to purchase and collect pre-paid tickets. Oyster machines are also available to continue your journey around London with ease.

Assistance and Access

Assistance is available 24 hours a day. There are no lifts at the station, however step free access is available from Station Approach to platform 1 and Crown Road to platforms 2 and 3. Accessible ticket machines and an induction loop are available for the hard of hearing and impaired mobility set down is available outside either entrance on Station Approach or Crown Road. National key toilets are on Platform 1. Staff assistance at the station is available on request - please call 03457 444 422. Assistance is available 24 hours a day.

Cycle racks

You can lock up your bike in one of 90 cycle racks, available at the entrance to station car park and on Crown Road near to bus stops, to keep your bike safe.

Places to go

Grays is the largest town in the borough of Thurrock. Culture vultures and history buffs will enjoy the Thameside Theatre and the Thurrock History Museum. For fun for all the family head to Grays Beach Riverside – the beach has a playground that includes a pirate ship and a bouncy castle. intu Lakeside shopping centre in at c2c’s Chafford Hundred station is also close by.

Additional Information

1. Passenger Services

   Services		Information
   	Staffing Level	Part-time
   Unavailable	Left Luggage
   Available	Lost Property	Mon To Fri: 08:00 – 20:00 Sat-Sun: 09:00 – 16:00
   Available	CCTV

2. Ticketing

   Services		Information
   Available	Ticket Machines
   Available	Ticket Office	Mon To Fri 05:20 – 22:00 Sat 07:15 – 22:10 Sun 07:15 – 22:00
   Available	Collection of Pre Purchased Tickets
   Unavailable	Oyster Pre Paid
   Unavailable	Oyster Top Up
   Unavailable	Travelcard Area

3. Facilities

   Services		Information
   Available	Seated Area
   Unavailable	Waiting Rooms
   Unavailable	Trolleys
   Available	Refreshment Facilities
   Available	Toilets	Platform 1
   Available	Baby Changing
   Available	Pay Phones	Cards and Coins
   Available	Post Box
   Unavailable	Tourist Information Office
   Available	Shops
   Available	Wifi
   Unavailable	Web Kiosk
   Unavailable	ATM Machine

4. Accessibility

   Services		Information
   Available	Helpline	Mon To Sun : 00:00 – 00:00 Mon To Sun : 00:00 – 00:00
   Available	Customer Help Points
   Unavailable	Staff Help
   Unavailable	Accessible Ticket Office Counter
   Available	Induction Loop
   Available	Ramp for train access
   Unavailable	Accessible public telephones
   Available	National key toilets	Platform 1
   Available	Step free access coverage	All station There are no lifts at the station, but step free access is available from Station Approach to platform 1 and Crown Road to platforms 2/3
   Available	Impaired mobility set down	Outside either entrance on Station Approach or Crown Road
   Available	Disabled parking
   Unavailable	Accessible taxis
   Unavailable	Wheelchairs

5. Transport Links

   Services		Information
   Available	Cycle storage availability
   Available	Cycle storage CCTV
   	Cycle storage location	At entrance to station car park and on Crown Road near to bus stops
   Available	Cycle storage sheltered	This is available in the car park
   Available	Cycle storage # spaces	90
   	Cycle storage type	Stands
   	Rail replacement services location	Exit the station via platforms 2/3 and turn left onto Crown Road: If travelling towards Rainham/Upminster/London, use bus bay 1 If travelling towards Tilbury/Southend, use bus bay 8
   Available	Taxi rank	Yes, located on Crown Road adjacent to exit from platforms 2/3
   Available	Bus services	Information to plan your onward journey is available in a printable format here
   Available	Metro services
   Unavailable	Airport services
   Available	Port services
   Unavailable	Car hire services
   Unavailable	Cycle hire
   Available	Car Park: Station Car Park	Operator National Car Parks Ltd Telephone 03457 44 44 22 Spaces 167 Charges Off-peak: £3.00 Daily £7.10 N/A per hour £28.10 per week £107.50 per month £1075.00 per annum Opening Times Mon To Sun 24 Hours