Tickets

Collection of pre-purchased tickets available. Oyster ticket machines are not available.

Assistance and access

Staff assistance is available from Mon-Fri 06:30-21:00. To request assisted travel call 03457 444422 (Option 3). Induction loops and accessible ticket machines are available. There are no lifts at the station, but step free access is available to both platforms from street level. Impaired mobility set down is available. National key toilets are available on platform 1.

Cycle racks

20 cycle racks are available in the station carpark or on Platform 2 (Shoeburyness bound).

Places to go

Take a stroll around Barnards Farm Gardens where you can take in a Japanese garden, young woodland, formal gardens and some interesting sculptures.

1. Passenger Services

   Services		Information
   	Staffing Level	Part-time
   Unavailable	Left Luggage
   Available	Lost Property	Mon To Fri: 08:00 – 20:00 Sat-Sun: 09:00 – 16:00
   Available	CCTV

2. Ticketing

   Services		Information
   Available	Ticket Machines
   Available	Ticket Office	Mon To Fri 05:45 – 22:00 Sat 06:15 – 15:40 Sun 00:00 – 00:00 Sun 00:00 – 00:00
   Available	Collection of Pre Purchased Tickets
   Unavailable	Oyster Pre Paid
   Unavailable	Oyster Top Up
   Unavailable	Travelcard Area

3. Facilities

   Services		Information
   Available	Seated Area
   Available	Waiting Rooms
   Unavailable	Trolleys
   Available	Refreshment Facilities
   Available	Toilets	Platform 1
   Available	Baby Changing
   Available	Pay Phones	Cards and Coins
   Available	Post Box
   Unavailable	Tourist Information Office
   Available	Shops
   Available	Wifi
   Unavailable	Web Kiosk
   Unavailable	ATM Machine

4. Accessibility

   Services		Information
   Available	Helpline	03457 44 44 22 Mon To Sun : 00:00 – 00:00 Mon To Sun : 00:00 – 00:00
   Available	Customer Help Points
   Unavailable	Staff Help
   Unavailable	Accessible Ticket Office Counter
   Available	Induction Loop
   Available	Ramp for train access
   Unavailable	Accessible public telephones
   Available	National key toilets	Platform 1
   Available	Step free access coverage	All station There are no lifts at the station, but step free access is available to both platforms from street level
   Available	Impaired mobility set down	Outside both station entrances
   Available	Disabled parking
   Unavailable	Accessible taxis
   Unavailable	Wheelchairs

5. Transport Links

   Services		Information
   Available	Cycle storage availability
   Available	Cycle storage CCTV
   	Cycle storage location	Located in station car park
   Unavailable	Cycle storage sheltered
   Available	Cycle storage # spaces	20
   	Cycle storage type	Stands
   	Rail replacement services location	Exit the station via platform 1: If travelling towards London, cross Station Road and wait by bus stop If travelling towards Southend, wait by bus stop outside platform 1 entrance
   Available	Taxi rank	Platform 2 (Shoeburyness bound)
   Available	Bus services	Information to plan your onward journey is available in a printable format here
   Available	Metro services
   Unavailable	Airport services
   Available	Port services
   Unavailable	Car hire services
   Unavailable	Cycle hire
   Available	Car Park: Station Car Park	Operator National Car Parks Ltd Telephone 03457 44 44 22 Spaces 46 Charges Off-peak: £3.00 Daily £6.30 N/A per hour £25.80 per week £98.10 per month £981.00 per annum Opening Times Mon To Sun 24 Hours