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Chance for customers to have their say!

07 March 2022

We’re giving customers the opportunity to have their say on how our innovation fund is going to be spent. 

We consulted on how best to use the £170,000 Customer and Community Innovation Fund. This is intended for schemes that benefit passengers but are not part of c2c’s existing franchise plans. More than 50 nominations were received from MPs, local authorities, local charities and c2c customers. 

Now it’s your chance to vote for your favourite scheme from our final shortlist:

  1. Enhancing CCTV coverage 
  2. Helping cyclists by introducing Bike repair and maintenance equipment located at the station 
  3. Additional enhancement of solar panels. 

We are proud to announce that last year’s winner was water refill points. We have ordered a bulk of refill points and will be ready to install soon so look out for our updates!

Click here to tell us which of these proposals gets your backing.

Voting closes at midnight on Thursday 10 March.

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