c2c line status: Good service

01 May 2015

New Dedicated Police Team for c2c Rail Services

A new team of British Transport Police officers dedicated to the c2c route has begun operations to improve safety and provide a more visible security presence for local rail passengers.


The team of one Sergeant and three Constables will be working across the route to help reduce crime and reassure passengers. They will combine regular patrols on trains and at key stations with special operations targeted at hotspot areas.


The latest statistics show that overall crime fell 3% on c2c last year, while the number of crimes successfully detected increased by more than 15%. c2c’s revenue protection team have also caught more fare dodgers so far in 2015 than at this stage for any of the past five years.


Superintendent Gillian Murray of British Transport Police said:  “The team of officers are looking forward to their new role focused on the c2c route, helping local rail passengers to feel safe and to keep them secure when they’re using trains and at stations.”


Iain Palmer, c2c’s Head of Security, said: “It’s really important that our passengers feel safe when they’re using c2c. That’s why we’ve introduced these officers, and they will be supported by our own roving security teams. From later this year we will also be staff in every station from before the first train until after the last service has departed, so c2c passengers will always have someone they can approach if they need help.”




-          For more information please contact Chris Atkinson on 020 7444 1868 or at chris.atkinson@c2crail.net


-          About c2c: c2c is the award-winning train operator running services between Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex. c2c is delivering the best performance in the UK rail industry, holding the UK records for annual punctuality (97.5%) and 4-weekly punctuality (98.8%) by a franchised train operator. c2c was named London’s best commuter operator in Which? magazine’s latest survey of rail companies.


-          About National Express: National Express includes: National Express is a leading international public transport operator, with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. More than 800m journeys a year are made worldwide on our services. Our 42,000 employees are committed to improving the quality of life for all through travel.