16 March 2015

c2c Maintains Run as UK’s Number One

National Express train operator c2c has maintained its run as the UK’s most punctual train company, according to the latest results released by Network Rail.


In the 12 months to the end of February, a total of 96.9% of c2c trains arrived on time, which is the best result in the country. In comparison, the national average for train punctuality was 89.7%, and the average for all commuter operators in London and the South East was 89.0% punctuality.


c2c Managing Director Julian Drury said: “Our staff out a lot of effort into providing customers with the most punctual train service possible, and we're very proud of our status as the UK's number one."


c2c has now held its position at the top of the annual punctuality tables continuously since December 2011. 


Network Rail's figures are the Public Performance Measure, which is the official measure of punctuality in the UK rail industry.




-          For more information please contact Chris Atkinson on 020 7444 1868 or atchris.atkinson@c2crail.net


-          About c2c: c2c is the award-winning train operator running services between Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex. c2c is delivering the best performance in the UK rail industry, holding the UK records for annual punctuality (97.5%) and 4-weekly punctuality (98.8%) by a franchised train operator. c2c was named London’s best commuter operator in Which?magazine’s survey of rail companies.


-          About National Express: National Express includes: National Express is a leading international public transport operator, with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. More than 800m journeys a year are made worldwide on our services. Our 42,000 employees are committed to improving the quality of life for all through travel.