c2c line status: Good service

About us

c2c is an award-winning train operator that runs services between Fenchurch Street, in the heart of the City of London, and Basildon, Southend and Grays. Here you can find everything you need to know about our commitment to customers, latest news and how we're performing including what we're doing to improve your train service.

Our policies

Read our Passenger’s Charter, Right Ticket Right Price commitment, Social Media Policy, Environment policies and more.

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Customer report

Our annual customer report publishes how we’ve performed against our targets for improving your service alongside our plans for the coming year.

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How we are performing

We publish up-to-date information about our trains punctuality and arrival performance daily and monthly.

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Company information

Find out about the history of c2c, our visions and values, and information about advertising with us.

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Learn about what we’re looking for in a c2c employee and our commitment to developing your career, plus all our latest job opportunities.

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Latest news 

Read all the latest news about our timetable, services and project within the community. 

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