c2c is the award-winning train operator that runs services from Fenchurch Street, in the heart of the City of London, to Basildon, Southend and Grays. Here you can find everything you need to know about our customer commitments, the latest news about what we’re doing to improve your train service, and information on how we're performing.
Read our Passenger’s Charter, Right Ticket Right Price commitment, Social Media Policy, Environment policies and more.
Our annual customer report publishes how we’ve performed against our targets for improving your service alongside our plans for the coming year.
How we are performing
We publish up-to-date information about the punctuality of our trains and the wider performance of our service.
Find out about the history of c2c and information about advertising with us.
Learn about what we’re looking for in a c2c employee and our commitment to developing your career, plus all our latest job opportunities.
Read all the latest news about what we are doing to improve your service and our projects within the local community.