Tickets

Ticket Machines for purchasing tickets on the day and pre purchased tickets are available. Oyster ticket Machines are not available.

Assistance and access

Step free access is only available from street level if travelling towards Southend from platform 2. There is no lift or step free entrance to platform 1. Accessible ticket machines and an induction loop are available. Impaired mobility set down is available within the booking hall. National key toilets are available within the booking hall.

Cycle racks

20 cycle racks are available in the station carpark or on Platform 2 (Shoeburyness bound).

Places to go

Take a stroll around Barnards Farm Gardens where you can take in a Japanese garden, young woodland, formal gardens and some interesting sculptures.

Additional Information

1. Passenger Services

   Services		Information
   	Staffing Level	Part-time
   Unavailable	Left Luggage
   Available	Lost Property	Mon To Fri: 08:00 – 20:00 Sat-Sun: 09:00 – 16:00

2. Ticketing

   Services		Information
   Available	Ticket Machines
   Available	Ticket Office	Mon To Fri 06:15 – 20:30 Sat 08:15 – 17:40 Sun 00:00 – 00:00 Sun 00:00 – 00:00
   Available	Collection of Pre Purchased Tickets
   Unavailable	Oyster Pre Paid
   Unavailable	Oyster Top Up
   Unavailable	Travelcard Area

3. Facilities

   Services		Information
   Available	Seated Area
   Available	Waiting Rooms
   Unavailable	Trolleys
   Available	Refreshment Facilities
   Available	Toilets
   Available	Baby Changing	In the disabled toilets
   Unavailable	Pay Phones
   Available	Post Box
   Unavailable	Tourist Information Office
   Available	Shops
   Available	Wifi
   Unavailable	Web Kiosk
   Unavailable	ATM Machine

4. Accessibility

   Services		Information
   Available	Helpline	Mon To Sun : 00:00 – 00:00 Mon To Sun : 00:00 – 00:00
   Available	Customer Help Points
   Unavailable	Staff Help
   Unavailable	Accessible Ticket Office Counter
   Available	Induction Loop
   Available	Ramp for train access
   Unavailable	Accessible public telephones
   Available	National key toilets
   Available	Step free access coverage
   Available	Impaired mobility set down
   Available	Disabled parking
   Unavailable	Accessible taxis
   Unavailable	Wheelchairs

5. Transport Links

   Services		Information
   Available	Cycle storage availability
   Available	Cycle storage CCTV
   	Cycle storage location	Car Park & Platform 2 (Shoeburyness bound)
   Unavailable	Cycle storage sheltered
   Available	Cycle storage # spaces	20
   	Cycle storage type	Stands
   	Rail replacement services location
   Available	Taxi rank
   Available	Bus services
   Available	Metro services
   Unavailable	Airport services
   Available	Port services
   Unavailable	Car hire services
   Unavailable	Cycle hire
   Available	Car Park: Station Car Park	Operator National Car Parks Ltd Telephone 03457 44 44 22 Spaces 179 Charges Off-peak: £3.00 Daily £7.20 N/A per hour £28.60 per week £109.00 per month £1090.00 per annum Opening Times Mon To Sun 24 Hours