Season tickets are priced as multiples of weekly tickets, on a sliding scale up to an annual season ticket which is priced at 40 times a weekly ticket. Your refund will be calculated as the difference between the actual price paid for your ticket, and the price you would have paid for a season ticket ending on the surrender date.
To decide whether or not to refund your ticket, calculate how many weeks have passed between your ticket start date, and when you last used it to consider whether you would get better value by retaining your ticket rather than applying for a refund. Use this season ticket refund calculator
on the National Rail website to see how much you may get back.
If this refund amount due is £10 or less, your refund value will be cancelled out by the admin fee and you will receive no refund
Please note paper ticket refunds cannot be backdated earlier than 17 March, or the date you last travelled if later, as outlined above. Smartcard tickets can be backdated earlier, if supported by the tap data we hold