c2c | Help & contact | Help centre | Automated refund FAQs | What refund methods can I choose from?

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668f56f77101a-668f56f77101bicon-refund.svg.svgAutomated refund FAQs

What refund methods can I choose from?

  • Original payment card (default).
  • eVoucher (can be used for future journeys).
  • Loyalty point purchases → refunded back in points.

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What is an automated refund?

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How long will my automated refund take?

Will I always get my automated refund?

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