Mobile Feedback Report Issues to c2c Customer Service If you see something at one of our stations that's not right. 1. Tell us what part of the station you experienced an issue 2. The name of the station 3. Time and date 4. Add as much information as possible to describe the issue, so we can investigateIf you see something that doesn't look right or falls below your expectations, please report the fault to us or attach a photo. We will then investigate the issue.Report a fault*Report a train issueReport a station issueStation Issue*EntranceTicket hallToiletsPlatformsCar parkingOtherStation name*Barking (BKG)Basildon (BSO)Benfleet (BEF)Chafford Hundred (CFH)Chalkwell (CHW)Dagenham Dock (DDK)East Tilbury (ETL)Fenchurch Street (FST)Grays (GRY)Laindon (LAI)Leigh-on-Sea (LES)Limehouse (LHS)Liverpool Street (LST)Ockendon (OCK)Pitsea (PSE)Purfleet (PFL)Rainham (RNM)Shoeburyness (SRY)Southend Central (SOC)Southend East (SOE)Stanford le hope (SFO)Stratford London (SRA)Thorpe Bay (TPB)Tilbury Town (TIL)Upminster (UPM)West Ham (WEH)West Horndon (WHR)Westcliff (WCF)Train Issue*Train ToiletSeating AreaCleanlinessInformationTemperatureOtherTravelling from*Barking (BKG)Basildon (BSO)Benfleet (BEF)Chafford Hundred (CFH)Chalkwell (CHW)Dagenham Dock (DDK)East Tilbury (ETL)Fenchurch Street (FST)Grays (GRY)Laindon (LAI)Leigh-on-Sea (LES)Limehouse (LHS)Liverpool Street (LST)Ockendon (OCK)Pitsea (PSE)Purfleet (PFL)Rainham (RNM)Shoeburyness (SRY)Southend Central (SOC)Southend East (SOE)Stanford le hope (SFO)Stratford London (SRA)Thorpe Bay (TPB)Tilbury Town (TIL)Upminster (UPM)West Ham (WEH)West Horndon (WHR)Westcliff (WCF)Travelling to*Barking (BKG)Basildon (BSO)Benfleet (BEF)Chafford Hundred (CFH)Chalkwell (CHW)Dagenham Dock (DDK)East Tilbury (ETL)Fenchurch Street (FST)Grays (GRY)Laindon (LAI)Leigh-on-Sea (LES)Limehouse (LHS)Liverpool Street (LST)Ockendon (OCK)Pitsea (PSE)Purfleet (PFL)Rainham (RNM)Shoeburyness (SRY)Southend Central (SOC)Southend East (SOE)Stanford le hope (SFO)Stratford London (SRA)Thorpe Bay (TPB)Tilbury Town (TIL)Upminster (UPM)West Ham (WEH)West Horndon (WHR)Westcliff (WCF)Date* Date Format: MM slash DD slash YYYY Time (12 hour clock) : HH MM AM PM Describe the issue*Attach a photo
