19 August 2026 •
Page last updated 19 August
We are advising customers travelling this week that disruption is expected due to emergency speed restrictions, which will cause short notice delays and cancellations until further notice. We strongly recommend you travel earlier in the day or after the peak times if you can, be flexible and check before you travel.
The prolonged dry weather has caused the clay underneath the tracks to dry out and shrink. This has caused the track to drop in places and become uneven. In response, GBR Anglia – which is comprised of c2c, Greater Anglia and Network Rail Anglia – is applying speed restrictions to keep everyone moving safely and smoothly.
Speed restrictions will need to be in place until the ground conditions have recovered, which can take some time. The normal timetables will be reintroduced as soon as possible, with further updates to be provided in due course.
Please always carry a bottle of water and if you feel unwell on board one of our trains, seek help at the next station.
To help minimise the disruption some services will be cancelled:
Trains cancelled to London: Wednesday 19 Aug
14:27 Shoeburyness to London Fenchurch Street
14:57 Shoeburyness to London Fenchurch Street
15:11 Shoeburyness to London Fenchurch Street
15:36 Thorpe Bay to London Fenchurch Street
15:54 Shoeburyness to London Fenchurch Street
16:48 Pitsea to London Fenchurch Street
17:21 Shoeburyness to London Fenchurch Street
17:44 Shoeburyness to London Fenchurch Street
18:59 Pitsea to London Fenchurch Street
Trains cancelled from London: Wednesday 19 Aug
15:41 London Fenchurch Street to Pitsea
16:07 London Fenchurch Street to Shoeburyness
16:28 London Fenchurch Street to Shoeburyness
17:04 London Fenchurch Street to Shoeburyness
17:07 London Fenchurch Street to Pitsea
17:52 London Fenchurch Street to Pitsea
18:30 London Fenchurch Street to Shoeburyness
19:07 London Fenchurch Street to Shoeburyness
20:11 London Fenchurch Street to Shoeburyness
Trains cancelled to London: Thursday 20 and Friday 21 Aug
05:42 Thorpe Bay to London Fenchurch Street
05:57 Shoeburyness to London Fenchurch Street
06:11 Shoeburyness to London Fenchurch Street
07:03 Laindon to London Fenchurch Street
07:21 Leigh-on-Sea to London Fenchurch Street
08:03 Laindon to London Fenchurch Street
08:05 Leigh-on-Sea to London Fenchurch Street
09:07 Shoeburyness to London Fenchurch Street
11:41 Shoeburyness to London Fenchurch Street
13:11 Shoeburyness to London Fenchurch Street
14:27 Shoeburyness to London Fenchurch Street
15:36 Thorpe Bay to London Fenchurch Street
15:54 Shoeburyness to London Fenchurch Street
16:48 Pitsea to London Fenchurch Street
17:21 Shoeburyness to London Fenchurch Street
17:27 Shoeburyness to London Fenchurch Street
18:58 Pitsea to London Fenchurch Street
Trains cancelled from London: Thursday 20 and Friday 21 Aug
06:48 London Fenchurch Street to Shoeburyness
07:12 London Fenchurch Street to Leigh-on-Sea
07:26 London Fenchurch Street to Laindon
08:47 London Fenchurch Street to Shoeburyness
10:19 London Fenchurch Street to Shoeburyness
13:04 London Fenchurch Street to Shoeburyness
14:34 London Fenchurch Street to Shoeburyness
15:41 London Fenchurch Street to Pitsea
16:16 London Fenchurch Street to Shoeburyness
17:04 London Fenchurch Street to Shoeburyness
17:07 London Fenchurch Street to Pitsea
17:52 London Fenchurch Street to Pitsea
18:30 London Fenchurch Street to Shoeburyness
18:46 London Fenchurch Street to Shoeburyness
20:11 London Fenchurch Street to Shoeburyness
Saturday
All trains will be diverted into London Fenchurch Street until 20:00.
Sunday
All trains will be diverted into London Fenchurch Street.
Compensation for delays
c2c smartcard users: You will receive automatic compensation provided you tapped your Smartcard at both the start and end of your journey. If you have not been able to do so, you will have to make a manual claim for your delay. This is because our system will not have full information about your journey and cannot calculate your automatic compensation. We recommend you check your online account to ensure our automatic payments do reflect your actual delay. If you feel they do not, you can use your online account to correct the automatic system or alternatively submit a manual claim.
Paper ticket holders, Oyster and contactless card users: Please fill out your details on this online delay repay form.
Contactless customers: Customers who travelled from a c2c station using pay as you with contactless ticketing can claim delay repay by providing the full details of their affected journey. You can access your journey history and statement from the Transport for London website by following these steps:
Go to https://contactless.tfl.gov.uk/ and then click on 7 day contactless history tab
When prompted enter your personal information (name, address and email) and details of the contactless card used for the delayed journey
Once the payment card has been located, the site will display a list of all journeys and payments made within the last 7 days.
At the bottom of the page there is a button where you can ‘download statement’
This statement should be attached to your Delay Repay Claim.