New passenger facilities opened at Upminster station

Passengers at Upminster are benefitting from an £800,000 refurbishment of the station that opened today.

The Platform 1 ticket office and waiting room have been rebuilt as part of the project, completely refurbishing the entrance to the station for passengers from the car park and bus stop. The scheme also includes a new coffee shop, opening soon, which will improve the facilities available for passengers while they are waiting for their train.

c2c also has further plans for Upminster station, including a project to modernise the station’s main entrance, plus installing new ticket machines. Last month c2c also submitted an application to the Department for Transport’s Access for All fund to improve accessibility to Platform 6, the only platform at the station without a lift.

c2c Managing Director Julian Drury said: “We hope our customers at Upminster agree this project has hugely improved the look and feel of the facilities available to them. This is the first step in our three-year plan to completely transform the quality of service we offer at our stations, and to ensure they are ready for the expected growth in passenger numbers over the next decade.”

Julia Lopez, MP for Hornchurch and Upminster, said: “Since my election I have been campaigning for improvements at Upminster Station, such as the installation of train departure information screens for District Line services, and I was very happy to work with c2c in applying for Access for All funding to improve accessibility to Platform 6. I welcome the improvements that this refurbishment offers to passengers at Upminster Station.”

This project is the first step in c2c’s £18m plan to transform local stations. This includes significant upgrades at a number of key stations, including Fenchurch Street and Barking, and improvements being made at every single station.