15 January 2015

c2c Named as 2014’s Most Punctual Train Operator

National Express train operator c2c has been named as the most punctual train operator in 2014, in the latest rail industry performance results published by Network Rail.


Across 2014, 96.6% of c2c trains arrived on time – more than any other train company in Britain, and compared with the 2014 national average of 89.6% punctuality. In the past four weeks alone, 97.6% of c2c trains arrived on time.


c2c Managing Director Julian Drury said: “All of our staff can be proud of their efforts over the past year, as they have all contributed to this achievement. We are aiming to build on this record in 2015 by running even more trains on time, as well as delivering other improvements for passengers such as the new c2c Smartcard, discounted tickets and our new c2c Live app.”


These punctuality results published by Network Rail are the Public Performance Measure, the Government’s official measure of trains arriving on time.




-          For more information please contact Chris Atkinson on 020 7444 1868 or at chris.atkinson@c2crail.net


-          About c2c: c2c is the award-winning train operator running services between Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex. c2c is delivering the best performance in the UK rail industry, holding the UK records for annual punctuality (97.5%) and 4-weekly punctuality (98.8%) by a franchised train operator. c2c was named London’s best commuter operator in Which? magazine’s survey of rail companies.


-          About National Express: National Express includes: National Express, the Kings Ferry and Eurolines coaches; National Express West Midlands, National Express Coventry and National Express Dundee bus services; the Midland Metro tram; the c2c rail franchise; extensive Spanish bus and coach services; bus operations in Morocco; and, significant school bus operations in North America. More than 800m journeys a year are made worldwide on our services. Our 42,000 employees are committed to improve the quality of life for all through travel.