Located between Laindon and Pitsea, Basildon station is a real hub in the heart of Essex. The station provides easy access to Basildon’s Festival Leisure Park, Basildon Sporting Village and Eastgate shopping centre, as well as providing direct links to London.

Tickets at Basildon Station

Ticket Machines for purchasing tickets on the day and pre purchased tickets are available. Access easy to use self-service ticket machines and on-site cash machine.

Assistance and access at Basildon station

Step free access is available to both platforms via lifts. Accessible ticket machines, ticket office counter and an induction loop is also available. Staff assistance at the station is available on request - please call 03457 444 422. Assistance is available 24 hours a day.

Cycle racks at Basildon station

Cycling to Basildon station? There are up to 40 cycle racks are available outside the station entrance monitored by CCTV to help give you peace of mind.

Places to go near Basildon

Check out our guide to Basildon to see a full range of what’s on offer in the town. From the Towngate Theatre, to the Festival Leisure centre, and a vibrant nightlight, Basildon is one of Essex’s most lively cities, and well worth a visit. There’s also picturesque Gloucester park for walking in, only a short bus ride from the station.

Additional Information

  1. Passenger Services products-faq-angle-arrow.svg products-faq-angle-arrow-purple.svg

    Services Information
    Staffing Level Full-time
    Unavailable Left Luggage
    Available Lost Property
    Mon To Fri: 08:00 – 20:00
    Sat-Sun: 09:00 – 16:00
    Available CCTV

  2. Ticketing products-faq-angle-arrow.svg products-faq-angle-arrow-purple.svg

    Services Information
    Available Ticket Machines
    Available Ticket Office
    Mon To Fri 05:15 – 21:00
    Sat 05:15 – 21:45
    Sun 06:15 to 20:45
    Available Collection of Pre Purchased Tickets
    Unavailable Oyster Pre Paid
    Unavailable Oyster Top Up
    Unavailable Travelcard Area

  3. Facilities products-faq-angle-arrow.svg products-faq-angle-arrow-purple.svg

    Services Information
    Available Seated Area
    Unavailable Waiting Rooms There is a shelter but no waiting rooms
    Unavailable Trolleys
    Available Refreshment Facilities
    Available Toilets Located in booking hall
    Available Baby Changing
    Available Pay Phones Coins
    Available Post Box
    Unavailable Tourist Information Office
    Available Shops
    Available Wifi
    Unavailable Web Kiosk
    Available ATM Machine

  4. Accessibility products-faq-angle-arrow.svg products-faq-angle-arrow-purple.svg

    Services Information
    Available Helpline 0345 744 422

    Mon To Sun : 00:00 – 00:00
    Mon To Sun : 00:00 – 00:00
    Available Customer Help Points
    Unavailable Staff Help
    Available Accessible Ticket Office Counter
    Available Induction Loop
    Available Ramp for train access
    Unavailable Accessible public telephones
    Available National key toilets Located in booking hall
    Available Step free access coverage All station
    Step free access is available to both platforms via lifts
    Unavailable Impaired mobility set down
    Available Disabled parking
    Unavailable Accessible taxis
    Unavailable Wheelchairs

  5. Transport Links products-faq-angle-arrow.svg products-faq-angle-arrow-purple.svg

    Services Information
    Available Cycle storage availability
    Available Cycle storage CCTV
    Cycle storage location Outside front of station
    Unavailable Cycle storage sheltered
    Available Cycle storage # spaces 40
    Cycle storage type Stands
    Rail replacement services location Buses pick up on Station Way. Turn left out of main entrance and proceed under the railway, buses will be straight ahead.
    Available Taxi rank Located on Station Way, turn left out of main entrance and proceed under the railway. Rank is located straight ahead.
    Available Bus services Information to plan your onward journey is available in a printable format here
    Available Metro services
    Unavailable Airport services
    Available Port services
    Unavailable Car hire services
    Unavailable Cycle hire
    Unavailable Car Park: Station Car Park