Basildon Station
Located between Laindon and Pitsea, Basildon station is a real hub in the heart of Essex. The station provides easy access to Basildon’s Festival Leisure Park, Basildon Sporting Village and Eastgate shopping centre, as well as providing direct links to London.
Tickets at Basildon Station
Ticket Machines for purchasing tickets on the day and pre purchased tickets are available. Access easy to use self-service ticket machines and on-site cash machine.
Assistance and access at Basildon station
Step free access is available to both platforms via lifts. Accessible ticket machines, ticket office counter and an induction loop is also available. Staff assistance at the station is available on request - please call 03457 444 422. Assistance is available 24 hours a day.
Cycle racks at Basildon station
Cycling to Basildon station? There are up to 40 cycle racks are available outside the station entrance monitored by CCTV to help give you peace of mind.
Places to go near Basildon
Check out our guide to Basildon to see a full range of what’s on offer in the town. From the Towngate Theatre, to the Festival Leisure centre, and a vibrant nightlight, Basildon is one of Essex’s most lively cities, and well worth a visit. There’s also picturesque Gloucester park for walking in, only a short bus ride from the station.
Additional Information
-
Passenger Services
Services
Information
Staffing Level
Full-time
Unavailable
Left Luggage
Available
Lost Property
Mon To Fri: 08:00 – 20:00
Sat-Sun: 09:00 – 16:00
Available
CCTV
-
Ticketing
Services
Information
Available
Ticket Machines
Available
Ticket Office
Mon To Fri
05:15 – 21:00
Sat
05:15 – 21:45
Sun
06:15 to 20:45
Available
Collection of Pre Purchased Tickets
Unavailable
Oyster Pre Paid
Unavailable
Oyster Top Up
Unavailable
Travelcard Area
-
Facilities
Services
Information
Available
Seated Area
Unavailable
Waiting Rooms
There is a shelter but no waiting rooms
Unavailable
Trolleys
Available
Refreshment Facilities
Available
Toilets
Located in booking hall
Available
Baby Changing
Available
Pay Phones
Coins
Available
Post Box
Unavailable
Tourist Information Office
Available
Shops
Available
Wifi
Unavailable
Web Kiosk
Available
ATM Machine
-
Accessibility
Services
Information
Available
Helpline
0345 744 422
Mon To Sun : 00:00 – 00:00
Mon To Sun : 00:00 – 00:00
Available
Customer Help Points
Unavailable
Staff Help
Available
Accessible Ticket Office Counter
Available
Induction Loop
Available
Ramp for train access
Unavailable
Accessible public telephones
Available
National key toilets
Located in booking hall
Available
Step free access coverage
All station
Step free access is available to both platforms via lifts
Unavailable
Impaired mobility set down
Available
Disabled parking
Unavailable
Accessible taxis
Unavailable
Wheelchairs
-
Transport Links
Services
Information
Available
Cycle storage availability
Available
Cycle storage CCTV
Cycle storage location
Outside front of station
Unavailable
Cycle storage sheltered
Available
Cycle storage # spaces
40
Cycle storage type
Stands
Rail replacement services location
Buses pick up on Station Way. Turn left out of main entrance and proceed under the railway, buses will be straight ahead.
Available
Taxi rank
Located on Station Way, turn left out of main entrance and proceed under the railway. Rank is located straight ahead.
Available
Bus services
Information to plan your onward journey is available in a printable format here
Available
Metro services
Unavailable
Airport services
Available
Port services
Unavailable
Car hire services
Unavailable
Cycle hire
Unavailable
Car Park: Station Car Park
-
Passenger Services
Services Information Staffing Level Full-time Unavailable Left Luggage Available Lost Property Mon To Fri: 08:00 – 20:00 Sat-Sun: 09:00 – 16:00 Available CCTV -
Ticketing
Services Information Available Ticket Machines Available Ticket Office Mon To Fri 05:15 – 21:00 Sat 05:15 – 21:45 Sun 06:15 to 20:45 Available Collection of Pre Purchased Tickets Unavailable Oyster Pre Paid Unavailable Oyster Top Up Unavailable Travelcard Area -
Facilities
Services Information Available Seated Area Unavailable Waiting Rooms There is a shelter but no waiting rooms Unavailable Trolleys Available Refreshment Facilities Available Toilets Located in booking hall Available Baby Changing Available Pay Phones Coins Available Post Box Unavailable Tourist Information Office Available Shops Available Wifi Unavailable Web Kiosk Available ATM Machine -
Accessibility
Services Information Available Helpline 0345 744 422 Mon To Sun : 00:00 – 00:00 Mon To Sun : 00:00 – 00:00 Available Customer Help Points Unavailable Staff Help Available Accessible Ticket Office Counter Available Induction Loop Available Ramp for train access Unavailable Accessible public telephones Available National key toilets Located in booking hall Available Step free access coverage All station
Step free access is available to both platforms via liftsUnavailable Impaired mobility set down Available Disabled parking Unavailable Accessible taxis Unavailable Wheelchairs -
Transport Links
Services Information Available Cycle storage availability Available Cycle storage CCTV Cycle storage location Outside front of station Unavailable Cycle storage sheltered Available Cycle storage # spaces 40 Cycle storage type Stands Rail replacement services location Buses pick up on Station Way. Turn left out of main entrance and proceed under the railway, buses will be straight ahead. Available Taxi rank Located on Station Way, turn left out of main entrance and proceed under the railway. Rank is located straight ahead. Available Bus services Information to plan your onward journey is available in a printable format here Available Metro services Unavailable Airport services Available Port services Unavailable Car hire services Unavailable Cycle hire Unavailable Car Park: Station Car Park