Nominate your local community hero

We’ve seen great community spirit over the last few months as people have gone above and beyond to help others out during the Coronavirus crisis. We’d like to say thank you to those people, but we need your help.

We have five trophies to award to our local community stars. Do you know any unsung heroes who live in the London or South Essex area? They could be volunteers, care workers, delivery drivers, nurses, doctors, supermarket staff, or anyone who has gone out of their way to help someone out.

Nominate your local hero so we can celebrate them! All you have to do is tag them on Twitter @c2c_rail with the hashtag #c2clocalhero. Or check out our Facebook post and comment there. Deadline for entries is 31st July.

Thank you!


Entry terms and conditions

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    • Nominees must live or work within a 5-mile radius of a c2c station to be eligible.
    • A Community Hero can include: A health worker, carers and care staff, police officers and staff, fire and rescue services, members of the military and forces, supermarket workers, post men and women, teachers, nursery staff and social workers, transport workers, utilities workers, volunteers.
    • Proof of registration will be required before the award will be released.
    • All competition entrants must be permanent residents in the UK.
    • The Marketing Director’s decision as to the eligibility of entered parties will be final.
    • You may be asked to provide proof of your eligibility at any stage during this competition.

    Entry process

    • Tag the person you wish to nominate on Twitter @c2c_rail with the hashtag #c2clocalhero. Or check out our Facebook post and comment there. Offensive, incomplete, incomprehensible or incorrectly completed entries will not be counted.
    • All entries will be given careful consideration and must be written in English.
    • Deadline for entries is 31st July

    Award Winners’ selection

    • Shortlisted candidates will be notified directly by Direct Messaging on the social media platform they entered on. Shortlisted candidates may also be contacted for promotional purposes by our marketing agency, atom42, for the competition on the telephone number provided in the entry form. Neither email or phone number will be used for purposes other than the competition, and all entrant’s data will be removed from our system at the close of the competition. You can find out more about our privacy policy here.
    • We reserve the right to request proof of award winners’ identity in the form of a passport or driving licence and proof of address in the form of a utility bill dated within the previous 12 months. If the award winner is unable to supply proof of identity in an acceptable format, we may withdraw the prize and select another winner.
    • By entering the competition, you grant to Trenitalia c2c Limited, its agents, and others working under its authority, full and free use of any content you have provided during the competition process. You agree that we may publish and share your name, age, location, your submitted entry, details of your prize and information related to your entry. You will retain ownership of copyright in your entry but you give Trenitalia c2c Limited (and any third party authorised by Trenitalia c2c Limited) your irrevocable permission to use, reproduce, publish, display, transmit, copy, amend, store and sub-licence your entry worldwide for such promotional purposes and for the purposes of the competition.
    • Entrants agree to take part in promotional activity if entry is shortlisted and agree that images or quotations may be used for news, research and/or educational purposes in any medium including but not limited to printed publications, displays, on television or on the Trenitalia c2c Limited website intranet or social media properties.

    Award & Delivery

    • One award of a ‘c2c Community Hero 2020’ trophy is available per winner for the five chosen winners by Trenitalia c2c Limited.
    • The Community Heroes will be published online at https://www.c2c-online.co.uk/ and on our social media platforms 
    • The prize is not transferable and non-exchangeable.


    • Trenitalia c2c Limited reserves the right to make changes to the rules of the competition at any given time. In the event that we do amend the rules, we will publish them and it is the sole duty of any entrant to keep themselves up to date with any changes.
    • Trenitalia c2c Limited reserves the right to end this promotion at any time, and without notice.
    • If there is any disagreement over the rules, conduct or decision made by Trenitalia c2c Limited, we want to make it clear that our decision is final. We will not enter any discussion with entrants who disagree with the rules or the winner chosen by Trenitalia c2c Limited.
    • These Terms & Conditions shall be construed in accordance with and governed by the laws of England and Wales.


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