See a side of c2c you’ve never seen before! We’re opening the doors to our East Ham depot for one day only as part of Railway 200 celebrations across the country marking 200 years of public railways.
Taking place on the 18 October 2025, this is a unique opportunity to see behind the scenes at c2c, meet some of our team and see our fleet of trains at all angles.
East Ham depot is the home of 74 class 357 trains and 12 class 720/6 trains, undertaking all routine maintenance and repairs. Each day, all trains leaving the depot are cleaned and serviced for your daily commute or trip to the seaside and each year run around 7 million miles.
Originally opened in 1961 when the line was electrified, the depot has the facilities to replace wheels, pantographs and air conditioning modules as well as the many smaller components that make up the modern train.
We’re offering free tickets to a limited number of people, fill in your details in the form below before midnight 12 October and we’ll randomly pick and email winners their invites. Tickets will be for one winner and one guest (must be over 16 we can accommodate children if accompanied by over 18s). Please only apply if you are free to attend between 10:00 and 16:00 on the 18 October. If you haven’t heard from us by 17 October unfortunately you have not been successful.
Attendance is strictly invitation only and access to the event is only via train shuttles from Fenchurch Street station. You must be able to make your own way to and from Fenchurch Street station.
Please note this is a working depot, safety is at the forefront of everything we do, you must wear suitable closed toe footwear, be able to negotiate stairs and adhere to all safety briefings. If we feel you are acting in an unsafe manner, you will be turned away from the event. Unfortunately, the depot tour is not suited to wheelchair users or guide dogs.
Terms & conditions
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General terms
- “c2c” where referenced in these terms refers to c2c Railway Ltd
- Entrants must be aged 18 and over.
- All competition entrants must be permanent residents of the UK.
- This competition is NOT open to employees of c2c, their families or anyone else associated with this competition. The marketing team’s decision as to the eligibility of non-c2c parties will be final.
- You may be asked to provide proof of your eligibility at any stage during this competition.
- Please see c2c’s full privacy policy here.
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Entry process
- Entry into the competition is via the form on the c2c website (see above)
- The competition will be open to entrants from 8-12 October 2025.
- Only one entry per person is permitted. Entries on behalf of another person and joint entries will not be accepted.
- Offensive, incomplete, incomprehensible or incorrectly completed entries will not be counted.
- c2c does not accept responsibility for entries that are lost or delayed, or which are not received for any reason.
- All entries will be given careful consideration and must be written in English.
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Selection of winners
- The winner will be selected at random by c2c and will be notified via email by c2c by 17 October.
- The winning candidate will be notified via email within 5 days of the competition closing.
- We reserve the right to request proof of award winners’ identity in the form of a passport or driving licence and proof of address in the form of a utility bill dated within the previous 12 months. If the award winner is unable to supply proof of identity in an acceptable format, we may withdraw the prize and select another winner.
- By entering the competition, you grant to c2c, its agents, and others working under its authority, full and free use of any images of you taken during the competition process. You agree that we may publish and share your name, age, location, your submitted entry, details of your prize and information related to your entry. You will retain ownership of copyright in your entry but you give c2c (and any third party authorised by c2c) your irrevocable permission to use, reproduce, publish, display, transmit, copy, amend, store and sub-licence your entry worldwide for such promotional purposes and for the purposes of the competition.
- Entrants agree to take part in promotional activity if entry is a winner.
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Prize & delivery
- If you have won, you will be contacted via email.
- There are tickets to be won consisting of one ticket and one guest ticket for the depot open day.
- All winners will receive complimentary c2c travel from Fenchurch Street to East Ham depot.
- The prize is subject to availability, non-transferable, and there is no cash alternative. The prize must be taken on 18 October 2025.
- Tickets will be allocated by c2c and any requirements taken into consideration where appropriate. There is no cash or other alternative to the prize stated and the prize is not transferable, and no part or parts of the prize may be substituted for other benefits, items or additions.
- At least one member must be 18 or over.
- Travel outside of c2c stations, meals and other expenses are not included.
- Winners may be contacted by a team member at c2c to help organise the redemption of the prize.
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Your rights
- c2c reserves the right to change the rules of the competition at any time. In the event that we do amend the rules, we will publish them, and it is the sole duty of any entrant to keep themselves up to date with any changes.
- c2c reserves the right to end this promotion at any time, and without notice.
- If there is any disagreement over the rules, conduct or decision made by c2c, we want to make it clear that our decision is final. We will not enter any discussion with entrants who disagree with the rules or the winner chosen by c2c.
- By entering this competition, you agree to be legally bound by these terms and conditions. These Terms & Conditions shall be construed in accordance with and governed by the laws of England and Wales.