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Upgrade to our Flexi-Season system

You may have been experiencing issues with your Flexi-Season tickets since we upgraded our system. The problems were caused by incorrect expiry dates being applied to Flexi-Season tickets sold before 1st June. This has now been resolved. We are really sorry for any inconvenience caused. 

If you would like to request a refund, please our Customer Relations team as normal. If you are continuing to experience problems with your Flexi-Season ticket, please visit our information and advice page.

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