Buy online

We’ve got a brand new look! Releasing our new website marks the first stage of our plans to upgrade and improve your digital experience. In the new year, we will also be replacing our ticketing website and our mobile app.

Our new website has loads of new features to make your journey with us easier.

Features include:

• Help centre where you can search for a topic or ask a question
• Service alterations calendar that’s easier to use, so you know when we’re planning essential maintenance work
• Capacity calculator that estimates how busy our trains are likely to be running into London on a typical weekday morning
• Feedback centre giving you a one-stop-shop to give us all your comments and opinions, good or bad
• New destinations, days out ideas, great London offers and deals in Southend to make your money go further
• Interactive route and station map
• Tickets and fares information so you can choose the right ticket for you