Finding less busy trains
We know from your feedback that having enough space to sit or stand on our peak trains is very important to you. You have pointed out that our trains are getting busier. We would like to tell you what we are doing in both the short term and long term, and explain the challenges involved in increasing train capacity.
- We currently use all the train carriages available to us to run our peak services. We have a fleet of 80 trains, one to three of which are kept back for essential maintenance at any one time.
- Our train planners regularly review the timetable and monitor the number of passengers on each of our trains.
- We have created and shared information about the typical demand for each peak train service at your station via the tool above. These are aimed at giving customers an overview of how busy each peak train is at your station.
Can we help you get a seat?
We’ve built a tool as a guide to finding out what carriages might have seats on trains arriving in London on a typical morning.
Our busiest period is the morning peak between the hours of 07:00 and 10:00 for arrivals into Fenchurch Street. To look at how busy the services are during these times, add your departure station, time and hit search to see the estimated capacity of trains as they arrive at each station.
This information is not live, it is intended as a guide. We have created this information based average capacity of trains arriving in London between 7-10 am, Tuesdays and Thursdays during a typically busy four week period. It does not reflect day to day fluctuations in passengers travel patterns.