New face covering rules start from Monday
In line with government guidance, all customers travelling on our services must wear face coverings both onboard trains and at our stations from Monday (June 15).
c2c Managing Director Julian Drury said: “We are urging customers looking to travel on our services next week to be prepared and bring a face covering with them. We know the requirement to wear face coverings on trains will be new to our customers but wearing one helps prevent the spread of coronavirus and reduces the risk to those around you.”
In order to help passengers comply with social distancing, we are still asking customers to avoid using our services unless their journey is absolutely necessary and they have no other way to travel.
Although we resumed operation of our standard weekly timetable on Monday 18 May, social distancing means that capacity remains extremely limited and we are urging customers to avoid our busiest trains in the morning and evening peak. Customers are also asked to buy their tickets online or use a c2c Smartcard or contactless payment.
The message to our customers is to Travel Safe, Travel Smart and Keep Apart.