How do I buy and load tickets onto a c2c Smartcard?

You can buy tickets online or at a self-service machine at the station

For buying tickets online:

You must always hold a valid ticket to travel. You’ll need to bring your smart card to your chosen station to collect your smart ticket. If the station you are travelling from does not show on the ticket collection list, you will not be able to collect your smart ticket at that station. In this case you must either:

  • Collect your ticket from an alternative station
  • Purchase an alternative ticket type

Buy at self-service machine

At the station you can only buy your tickets from the station ticket vending machine. Hold your c2c Smartcard on the reader then select and purchase the ticket that you want. After you’ve purchased the ticket hold your c2c Smartcard on the reader again to load the ticket onto the card. Instructions will be displayed on the machine to help guide you.

standard-tickets-white.svg Buy tickets