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Travelling in and around London

At what times can I use the Peak and Off-Peak Day Travelcards?

Day Travelcard (peak) Can be used all day Monday to Friday, on the day of validity and for any journey that starts before 04.30 the following day. On public holidays it is cheaper to buy an Off–Peak Day Travelcard.

Day Travelcard (off-peak) Can be used from 09.30 Monday to Friday, all day Saturday, Sunday and public holidays, on the day of validity and for any journey that starts before 04.30 the following day.

For further information please visit www.tfl.gov.uk

What services are available with my London Travelcard?

Travelcards are valid for travel on: The Tube, Buses, Docklands Light Railway (DLR), and Trams where your Travelcard includes Zones 3, 4, 5 or 6.

National Rail (excluding Heathrow Connect between Hayes & Harlington and Heathrow and on the Heathrow Express).

Scheduled Riverboat services at 1/3 off the normal fare. Just show your Travelcard or Oyster card at the time of travel.

Please ensure that your Travelcard is valid for all the zones through which you are travelling.

I wish to travel to London Airports. How do I find tickets on the website?

Heathrow Airport To purchase tickets for the Heathrow Express you will need to enter the following information during the booking process under ‘Buy a ticket’: ‘From’ – London Paddington

‘To ‘ – Heathrow Airport or London Heathrow (other options include Heathrow Terminals 1, 2, 3 Bus; Heathrow Terminals 1, 2, 3 Rail; Heathrow Terminal 4 Bus; Heathrow Terminal 4 Rail; Heathrow Terminal 5 Bus; Heathrow Terminal 5 Rail)

Please note certain tickets are clearly marked not valid for travel on Heathrow Express during the booking process.

Trains go to terminals 1, 2, 3, 4 and 5. The approximate journey times are 15 minutes to Terminals 1, 2 and 3 and 25 minutes to Terminal 4.

If you are arriving at Heathrow please enter London Heathrow in the ‘From’ field and London Paddington in the ‘To’ field.

Stansted Airport and Gatwick Airport To travel to Stansted Airport or Gatwick Airport, simply type those names into the 'from/to' field.

What is an Oyster card?

An Oyster card is a plastic Smartcard, the size of a credit card, which has the ability to hold a ticket or stored value within a chip in the card. Using an Oyster card offers substantial savings when travelling by Tube, Bus, Docklands Light Railway and trams within the London area.

To find out more information please go to www.tfl.gov.uk.

Oyster PAYG cards can be used on some services operated by c2c, for further information click here.

What is the best way to travel between stations in London?

To find out the best way to travel between stations in London visit www.tfl.gov.uk where you can plan your route across London by Tube, bus, taxi or on foot.

At what age do I have to purchase a Travelcard for my children to travel in London?

Children under 11 years of age travel free during off-peak hours within the London Travelcard area (Monday to Fridays after 0930, anytime Saturday, Sunday and Public Holidays). Children do not require tickets and should be allowed through gates/side gates as necessary. Accompanying Adults should use gates in the normal way and if using Oyster Cards, touch in and out at all times.

Each Adult Travelcard holder can take up to 4 Children under 11 for free and up to four 11-15 year olds for a £1.00 flat fare All Zones Off-Peak Day Travelcard. No Photocards are required by any accompanied children.

How do I book tickets to London Thameslink stations?

London Thameslink stations include St Pancras International, Farringdon, City Thameslink, London Blackfriars, London Bridge and Elephant & Castle which are served by First Capital Connect.

If you wish to book a ticket to a London Thameslink station, you need to select the exact station name as your destination.