c2c line status: Good service

Help and contact

There are many ways to get in touch with us. If you need to talk to one of our Customer Services team members we’re here to help, or you can try our FAQs for more general queries. We also talk to many of our customers in person on a regular basis through Meet the Manager and Passenger Panel sessions.

Customer relations

Find the best team to contact and how for your enquiry.

Get in touch


From quick links to frequent question topics and general queries our FAQs could help you to quickly find the answer you're looking for.

See our FAQs

Listening to our customers

We hold regular dialogues with our customers to best understand your needs.

More info