Terms and conditions

  • This offer is only valid for customers that have bought an Annual Season ticket online ABCDEFG1234
  • For customers who have purchased an Annual Season Ticket online, you will receive an automated email within 24 hours with your off-peak free ticket pincode
  • Your pincode to redeem your free tickets is valid for use for 12 months from issue of your Annual Season Ticket.
  • FREE tickets only available to redeem online
  • FREE tickets are only valid on off-peak c2c services
  • No further rail discounts are allowed
  • FREE tickets are non-refundable and you are not allowed to sell this ticket on
  • This ticket is subject to the National Conditions of Travel
  • c2c reserves the right to withdraw, remove or suspend this offer at any point without notice