Terms and conditions

  • This offer is only valid for customers that have bought an Annual Season ticket online
  • Customers who have bought their season ticket online will receive an email which includes a pincode which can be used to redeem your 4 free off-peak tickets
  • Your pincode to redeem your free tickets is valid for use for 12 months from issue of your Annual Season Ticket.
  • FREE tickets only available to redeem online
  • FREE tickets are only valid on off-peak c2c services
  • No further rail discounts are allowed
  • FREE tickets are non-refundable and you are not allowed to sell this ticket on
  • This ticket is subject to the National Conditions of Travel
  • c2c reserves the right to withdraw, remove or suspend this offer at any point without notice