02 September 2015

c2c Remains the UK’s Most Punctual Train Operator

97.0% of c2c’s trains arrived on time during the four weeks to 22nd August, which is an improvement compared to c2c’s record at this time last year. Overall in the last 12 months 97.1% of c2c services arrived on time, compared to the national average of 89.6% punctuality.

c2c Managing Director Julian Drury said: “More trains are arriving on time across the rail industry, and c2c is no exception to this. This is good news for c2c and our passengers, as well as for all of east London and south Essex. A reliable and punctual train service is an essential part of the local infrastructure that helps to deliver strong economic growth, and allows the region to reach its full potential.”

The figures published by Network Rail are the Public Performance Measure, the rail industry’s official standard of punctuality.


-          For more information please contact Chris Atkinson on 020 7444 1868 or at chris.atkinson@c2crail.net

-          About c2c: c2c is the award-winning train operator running services between Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex. c2c is delivering the best performance in the UK rail industry, holding the UK records for annual punctuality (97.5%) and 4-weekly punctuality (98.8%) by a franchised train operator. c2c was named London’s best commuter operator in Which? magazine’s latest survey of rail companies.

-          About National Express: National Express includes: National Express is a leading international public transport operator, with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. More than 800m journeys a year are made worldwide on our services. Our 42,000 employees are committed to improving the quality of life for all through travel.