c2c line status: Good service

01 December 2015

Two weeks to go until new c2c timetable is introduced

 

National Express train operator c2c is reminding customers that a major new timetable will be introduced in two weeks, meaning that train times for all passengers will be changing.

From Sunday 13 December, the new timetable will provide more seats for passengers travelling the longest distances, extra capacity for those making short hops, and better connections with more London destinations.

To help promote awareness of the new timetable, c2c has released a video starring local children from Bournes Green Junior School in Thorpe Bay, Shorehouse Design builders from Leigh-on-Sea, and c2c employees Tracie, Lucky and Brian. The video is available at www.youtube.com/watch?v=GahjKjMKf6o.

c2c has also published an online tool which enables passengers to check their new train times, tailored to the individual journeys they make. The information includes details of how busy each train is expected to be in the peak as well as specific train times.

c2c Managing Director Julian Drury said: “We’re trying to ensure as many passengers as possible know their train times will be changing in two weeks. We’re using as many channels as possible, including this new video and our dedicated online tool, to provide passengers with the information they need.

“Once the new timetable is implemented it will provide over 1,400 extra seats each morning, better connections at peak times and new weekend destinations like direct trains to Stratford and Liverpool Street.”

The change to train times is also being promoted through adverts at stations and in the local media, leaflets handed out at stations and delivered to local homes, onboard and at-station announcements, and through social media.

Full details of the timetable change, including copies of the new timetable, are available here.

ENDS

-          For more information please contact Chris Atkinson on 020 7444 1868 or at chris.atkinson@c2crail.net

-          About c2c: c2c is the award-winning train operator running services between Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex. c2c is delivering the best performance in the UK rail industry, holding the UK records for annual punctuality (97.5%) and 4-weekly punctuality (98.8%) by a franchised train operator. c2c was named Passenger Operator of the Year at the 2015 National Rail Awards, and as London’s best commuter operator in Which? magazine’s latest survey of rail companies.

-          About National ExpressNational Express is a leading international public transport operator, with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. More than 800m journeys a year are made worldwide on our services. Our 42,000 employees are committed to improving the quality of life for all through travel.