c2c line status: Good service

c2c Publishes Interim Report on December 2015 Timetable Consultation

National Express train operator c2c has today published an Interim Report on its consultation on a new train timetable for December 2015.

The report provides an update on the key issues raised by customers during the consultation so far, and also contains full details of the proposed weekend timetable. It builds on c2c’s timetable proposals released in October, which provide increased capacity at the busiest stations, improved connections to key interchanges in London, and shorter journey times across the day as a whole.

Two main weekend improvements had already been announced, with two direct trains an hour via Laindon to Stratford and Liverpool Street instead of Fenchurch Street, and an improved Sunday service via Rainham. Additional weekend highlights announced today include:

  • West Horndon and Pitsea will now receive four direct trains to London an hour on Saturdays – double their current level of service – with direct services to both Fenchurch Street and Liverpool Street
  • Earlier first trains and later last trains on c2c’s Rainham and Ockendon routes, with the first trains departing up to 80 minutes earlier than today and the last trains up to 40 minutes later

The Interim Report also highlights what c2c is looking at in response to the main issues raised by passengers in the consultation so far:

  • Some passengers have called for some trains starting at Laindon to be retained. c2c is testing different options to see whether there is any scope for doing this, or for stopping further additional trains at Laindon instead. This includes assessing the consequences this would have for crowding levels on other trains and at other stations
  • Some passengers have called for faster peak journeys from the Southend area or fewer intermediate stops to and from London. c2c is testing the impact of selected services making fewer intermediate calls in the London area in the morning and evening peaks. This includes assessing the consequences for crowding levels on other trains and at other stations
  • Some passengers have called for earlier or later weekday trains beyond the proposed improvements. c2c and Network Rail will examine the feasibility of changing the way engineers access the lines late at night, to allow some limited later services in future

c2c Managing Director Julian Drury said: “Our original timetable proposals were designed to provide more capacity where most needed, better connections, and faster average journey times across the day. There are three main areas that have been highlighted by some customers so far, and so we are now testing what is and isn’t possible to try and address the issues that have been raised.”

c2c’s Interim Report has been published at: http://www.c2c-online.co.uk/media/905140/2015-timetable-interim-report.pdf.

Full details of the timetable proposals are available at: www.c2crail.co.uk/consult_tt